At a Glance
- Tasks: Bridge the gap between business and tech teams to enhance Identity and Access Management solutions.
- Company: Join a forward-thinking organisation focused on seamless customer experiences.
- Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on innovation and career advancement.
- Why this job: Make a real impact by improving user security and experience in a dynamic environment.
- Qualifications: Experience in IAM, CIAM, and strong analytical skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
The MDU are recruiting a Senior Business Analyst with External Authentication experience to serve as a liaison between business and technical teams, ensuring that Identity and Access Management (IAM) solutions align with strategic goals while delivering a seamless customer/member experience.
Elicit, refine, and translate business needs into IAM solutions, guiding stakeholders – especially those unfamiliar with IAM – through the process of defining their requirements. Champion Customer IAM (CIAM) principles to create frictionless and secure user experiences that balance security with usability. Design and support implementation of IAM frameworks and journeys that enhance customer engagement, personalization, and trust, rather than focusing solely on technical feasibility.
Support stakeholder education and strategic decision-making, simplifying IAM concepts for non‑technical teams and ensuring they recognize its impact on business growth, security, and compliance. Conduct deep‑dived discovery sessions with stakeholders to uncover hidden IAM needs that they may not be aware of. Ask the right questions and use structured techniques to extract requirements from non‑technical users, ensuring solutions are designed with both security and usability in mind.
Skills and Experience
- IAM & CIAM Expertise: Proven experience as a Technical Business Analyst with a strong background in Identity and Access Management (IAM), particularly Customer IAM (CIAM). Deep understanding of Access Control, Authentication & Authorisation, Privileged Access Management (PAM), Role‑Based Access Control (RBAC), Identity Governance & Administration (IGA), Federated Identity & SSO. Familiarity with Cloud IAM (AWS IAM, Azure AD, Google Cloud IAM), Identity Lifecycle Management, User Provisioning & Deprovisioning, and Multi‑Factor Authentication (MFA). Strong awareness of Risk & Compliance requirements, ensuring IAM solutions adhere to GDPR, ISO 27001, NIST, and SOC 2 standards. Experience conducting Cybersecurity & Threat Analysis related to IAM.
- Stakeholder Engagement & Business Analysis: Ability to elicit, clarify, and define IAM requirements from stakeholders who lack technical knowledge, simplifying complex concepts for business teams. Experience with impact analysis, root cause analysis, and developing structured documentation (Scope Studies, Functional Specifications, Security Policies, IAM Governance Reports). Proficiency in data analysis tools (Excel, SQL) for evaluating IAM process efficiency and supporting data‑driven decision‑making.
Senior Business Analyst (Identity Access/ External Authentication) employer: The MDU
The MDU is an exceptional employer that values innovation and collaboration, offering a dynamic work environment in London with hybrid flexibility. Employees benefit from a strong focus on professional development, ensuring that team members grow their skills in Identity and Access Management while contributing to meaningful projects that enhance customer experiences. With a commitment to fostering a culture of inclusivity and support, the MDU empowers its workforce to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst (Identity Access/ External Authentication)
✨Get to Grips with Data Visualisation Tools
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✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like The MDU!
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Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
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We think you need these skills to ace Senior Business Analyst (Identity Access/ External Authentication)
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at The MDU, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at The MDU
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with The MDU’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
