At a Glance
- Tasks: Bridge the gap between business and tech teams to enhance Identity Access Management solutions.
- Company: Join a forward-thinking organisation focused on seamless customer experiences.
- Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on innovation and career advancement.
- Why this job: Make a real impact by improving user security and experience in a dynamic environment.
- Qualifications: Experience in IAM, CIAM, and strong stakeholder engagement skills required.
The predicted salary is between 60000 - 80000 £ per year.
The MDU are recruiting a Senior Business Analyst with External Authentication experience to serve as a liaison between business and technical teams, ensuring that Identity and Access Management (IAM) solutions align with strategic goals while delivering a seamless customer/member experience.
Elicit, refine, and translate business needs into IAM solutions, guiding stakeholders – especially those unfamiliar with IAM – through the process of defining their requirements.
Champion Customer IAM (CIAM) principles to create frictionless and secure user experiences that balance security with usability.
Design and support implementation of IAM frameworks and journeys that enhance customer engagement, personalization, and trust, rather than focusing solely on technical feasibility.
Support stakeholder education and strategic decision-making, simplifying IAM concepts for non‑technical teams and ensuring they recognize its impact on business growth, security, and compliance.
Conduct deep‑dived discovery sessions with stakeholders to uncover hidden IAM needs that they may not be aware of. Ask the right questions and use structured techniques to extract requirements from non‑technical users, ensuring solutions are designed with both security and usability in mind.
Skills and Experience
- IAM & CIAM Expertise: Proven experience as a Technical Business Analyst with a strong background in Identity and Access Management (IAM), particularly Customer IAM (CIAM). Deep understanding of Access Control, Authentication & Authorisation, Privileged Access Management (PAM), Role‑Based Access Control (RBAC), Identity Governance & Administration (IGA), Federated Identity & SSO. Familiarity with Cloud IAM (AWS IAM, Azure AD, Google Cloud IAM), Identity Lifecycle Management, User Provisioning & Deprovisioning, and Multi‑Factor Authentication (MFA). Strong awareness of Risk & Compliance requirements, ensuring IAM solutions adhere to GDPR, ISO 27001, NIST, and SOC 2 standards. Experience conducting Cybersecurity & Threat Analysis related to IAM.
- Stakeholder Engagement & Business Analysis: Ability to elicit, clarify, and define IAM requirements from stakeholders who lack technical knowledge, simplifying complex concepts for business teams. Experience with impact analysis, root cause analysis, and developing structured documentation (Scope Studies, Functional Specifications, Security Policies, IAM Governance Reports). Proficiency in data analysis tools (Excel, SQL) for evaluating IAM process efficiency and supporting data‑driven decision‑making.
Senior Business Analyst (Identity Access/ External Authentication) in London employer: The MDU
Join a forward-thinking company that values innovation and collaboration, where as a Dynamics 365 Developer, you will have the opportunity to work on cutting-edge projects within the Microsoft Dynamics 365 ecosystem. Our supportive work culture fosters professional growth through continuous learning and development opportunities, while our commitment to employee well-being ensures a balanced work-life environment. Located in a vibrant area, we offer unique advantages such as access to industry events and networking opportunities, making us an excellent employer for those seeking meaningful and rewarding careers.
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We think this is how you could land Senior Business Analyst (Identity Access/ External Authentication) in London
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We think you need these skills to ace Senior Business Analyst (Identity Access/ External Authentication) in London
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
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Stand Out with Relevant Courses and Certifications:Although experience talks, relevant courses or certifications can be your ticket to impressing hiring managers at The MDU. Mention any standout courses you've completed that equipped you with essential skills, such as machine learning certifications or data visualisation courses. This shows your commitment to continuously developing your skills in the field!
How to prepare for a job interview at The MDU
✨Brush Up on Your Statistics
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✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
