At a Glance
- Tasks: Provide hospitality services and manage meeting room bookings efficiently.
- Company: Join a dynamic team in a vibrant London office.
- Benefits: Competitive pay, supportive work environment, and opportunities for growth.
- Other info: Great chance to develop your career in facilities management.
- Why this job: Be the face of the company and ensure smooth operations every day.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
To provide hospitality services to all meeting rooms as required, ensure an efficient stock control system is maintained and regularly checked. To carry out the FM procurement process on behalf of the MDU, ensuring a cost efficient and timely delivery of all hospitality requirements, paper, general stationery, office supplies and ‘ad hoc’ purchases, including purchases under the Homeworker package. Assist the Health & Safety Support Co‑ordinator as required. Supervise and manage the reception area and mailbox together with the company mailbox and all meeting room bookings and the provision of services requested including in‑house refreshments and third‑party ordered or collected food and external hospitality services required. Maintain all necessary controls regarding the security of the Companies assets and documents. Provide management support in covering CCTV and site Access Control. To manage any third‑party supplied support as required.
Key Activities/Accountabilities:
- Administration/Statistics/Management Information.
- Provide statistics and key management information on all FM processes, including regular monthly reporting as per the FM Governance review document.
- Review Reception and Meeting Room bookings and hospitality requirements, add to the system and plan accordingly.
- Purchase all fresh food locally daily.
Facilities Management Service Support in London employer: The MDU
As a leading employer in the heart of London, we pride ourselves on fostering a dynamic work culture that values collaboration and innovation. Our Facilities Management Service Support role offers not only competitive benefits and a supportive environment but also ample opportunities for professional growth and development. Join us to be part of a team that prioritises excellence in service delivery while ensuring a rewarding and meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Management Service Support in London
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to hospitality services and stock control, so you can show them you're the perfect fit for their team.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing reception areas and procurement processes. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Facilities Management Service Support in London
Some tips for your application 🫡
Show Your Hospitality Skills:Make sure to highlight any experience you have in hospitality services. We want to see how you can bring that warm, welcoming vibe to our meeting rooms and reception area!
Be Detail-Oriented:Since you'll be managing stock control and procurement processes, it's crucial to demonstrate your attention to detail. Share examples of how you've successfully managed supplies or maintained records in the past.
Communicate Clearly:Effective communication is key in this role. When writing your application, use clear and concise language to show us that you can manage bookings and liaise with third-party suppliers effortlessly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The MDU
✨Know Your Hospitality Basics
Make sure you brush up on your hospitality knowledge, especially regarding meeting room services and stock control. Be ready to discuss how you would manage supplies and ensure a smooth operation for meetings.
✨Demonstrate Your Organisational Skills
Since the role involves managing bookings and supplies, prepare examples of how you've successfully organised similar tasks in the past. Highlight your ability to multitask and keep everything running efficiently.
✨Familiarise Yourself with Health & Safety Protocols
Understanding health and safety regulations is crucial for this position. Be prepared to talk about any relevant experience you have and how you would assist the Health & Safety Support Co-ordinator in maintaining a safe environment.
✨Showcase Your Communication Skills
As you'll be supervising the reception area and liaising with various stakeholders, strong communication skills are key. Think of examples where you've effectively communicated with team members or clients to resolve issues or improve service delivery.
