At a Glance
- Tasks: Support care staff to enhance client independence and well-being.
- Company: Leading care provider with a strong focus on staff support.
- Benefits: High street discounts, counselling sessions, career progression, and 28 days leave.
- Why this job: Make a real difference in people's lives while growing your career in care.
- Qualifications: Level 3 in Health and Social Care preferred; experience in domiciliary care is a plus.
- Other info: Join a friendly team dedicated to compassion and respect in care.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about supporting our care heroes to assist clients to live independently in their own home? As a leading care provider, we have an opportunity for a Care Coordinator or Trainee in the Liverpool Branch, supporting a Company who truly values their staff. We are looking for warm, charismatic and friendly individuals who can support care staff make a difference to our clients' lives. A caring individual who is passionately committed to assisting care staff to improve client care. Ideally, you’ll be able to drive and have access to a car and previously worked in a domiciliary care setting with coordinator experience. The successful applicant should possess a Level 3 in Health and Social Care or be willing to complete this. 40 hours (mix of early and late shifts), plus 2:4 weekend and on‑call as per the rota.
If you are passionate about care and seeking to work with a forward thinking, leading care Company, then we look forward to hearing from you! Please note all offers of employment are subject to the satisfactory completion of a DBS check and references.
Main duties and Responsibilities- Work with frontline staff to ensure they understand the hierarchy of the organisation and the levels of accountability which exist, including their own.
- Nurture a culture of respect and compassion for our customers, their carers, and families within the frontline team delivering care to underpin high standards of service delivery.
- Promote a positive working environment, which nurtures and rewards good practice through personal professional development.
- Efficiently manage the current combined staff team in providing support to customers, ensuring good quality working relationships are built across the team and any issues with team working are reported directly to the Care Manager.
- Provide supervision in accordance with the supervision procedure to ensure compliance standards are achieved.
- Monitor staff performance, including planned and unplanned absenteeism, reporting any concerns to the Care Manager and working with them to address disciplinary issues.
- Identify and agree corrective measures where individual performance fails to meet either MCJA, CQC or contractual standards, reporting where necessary to the Care Manager.
- Ensure effective communication is maintained with frontline staff at all times for example, making care workers aware of any changes to their caseload, either on temporary or permanent basis.
- Ensure care workers are provided at all times with appropriate, accurate and timely information/guidance to effectively enable them to safely provide care and support as agreed within the individual care plan.
- Ensure new referrals are accepted promptly to avoid unnecessary delays in service provision.
- Review defined geographical workforce capacity to maximise available frontline resources.
- High street discounts towards 100's of online & high street stores and services.
- Telus - 5 free counselling sessions with our Employee Assistance Programme.
- Discounts and cashback on your favourite retailers, such as Nike, Boots, Debenhams, LookFantastic, and much more!
- Eligibility for Blue Light Card benefit.
- Access to Company pool cars.
- Comprehensive induction and training.
- Opportunities for ongoing development and career progression.
- 28 days leave (inclusive of bank holidays) based on full time equivalent hours.
- Strong, friendly and supportive management team.
Care Co-ordinator in Liverpool employer: The MCJA
Contact Detail:
The MCJA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Co-ordinator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join online forums. The more people you know, the better your chances of landing that Care Coordinator role.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about scenarios where you've made a difference in client care or supported your team effectively. We want to hear your stories!
✨Tip Number 3
Show your passion for care! When you get the chance to chat with potential employers, let them know why you love supporting care staff and clients. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for warm, charismatic individuals like you to join our team.
We think you need these skills to ace Care Co-ordinator in Liverpool
Some tips for your application 🫡
Show Your Passion: Make sure to express your passion for care in your application. We want to see how committed you are to supporting our care heroes and making a difference in clients' lives.
Tailor Your CV: Customise your CV to highlight relevant experience, especially if you've worked in domiciliary care or have coordinator experience. We love seeing how your background aligns with what we do!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication that gets to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at The MCJA
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care Coordinator inside out. Familiarise yourself with the responsibilities mentioned in the job description, especially around supporting care staff and ensuring high standards of service delivery. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Passion
This role is all about caring for others, so let your passion shine through during the interview. Share personal stories or experiences that highlight your commitment to improving client care and supporting care staff. A warm and charismatic attitude can go a long way in making a positive impression.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the company culture, opportunities for professional development, or how they support their staff. This shows that you’re not just interested in the job, but also in being part of a supportive team.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Even if the company has a casual dress code, showing up looking polished demonstrates respect for the opportunity and the people you’ll be working with.