At a Glance
- Tasks: Lead a vibrant team to deliver exceptional hospitality and create memorable experiences for our guests.
- Company: Join an award-winning business known for its positive culture and high standards.
- Benefits: Enjoy competitive pay, tips, 75% off food, and access to amazing discounts.
- Other info: Join a supportive environment that prioritises mental health and offers excellent training.
- Why this job: Be part of a dynamic team in a stunning coastal setting with opportunities for personal growth.
- Qualifications: Experience in hospitality and a passion for delivering outstanding customer service.
The predicted salary is between 12 - 15 € per hour.
We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate boutique, premium businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be.
This role encompasses delivering amazing bar and waiting hospitality to our customers and supporting our management team in leading a shift. Soak in the stunning coastal views, exquisite seasonal cuisine and warm hospitality that is the heart of our inn.
What’s in it for you?
- The chance to work for an award-winning business.
- Access to Liberation Life - an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
- The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers.
- A competitive hourly rate plus an equal share of great tips and 75% off food on shift. Accommodation may also be available.
- Access to industry leading training and development.
- We offer bespoke training plans as part of our ‘Pillars of Progression’ programme.
- You will work closely with some of the best locally sourced food and drink produce, including our own, award-winning beer!
- The buzz that comes with team parties, events, training courses, great suppliers and some of the industry’s best team rewards, discounts and benefits (including 50% off food on shift).
- A business who cares about you.
- We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams.
- We also offer an Employee Assistance Program that is there 24/7 to provide you with support.
Front of House Team Leader in Pennington employer: The Mayflower
Join an award-winning business that empowers its teams to deliver exceptional hospitality in a vibrant and supportive environment. With stunning coastal views, competitive pay, and access to industry-leading training, you'll thrive alongside talented colleagues while enjoying generous benefits like 75% off food on shift and a commitment to your well-being through initiatives like the Burnt Chef Project. Experience a culture that values collaboration and innovation, allowing you to make a real impact in our diverse and eclectic establishments.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader in Pennington
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching their values and what makes them tick. This way, you can show how you fit into their family and share your own ideas on how to enhance their already amazing hospitality.
✨Tip Number 2
Practice your people skills! As a Front of House Team Leader, you'll be interacting with customers and your team all day. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to deliver that 'wow' factor when it counts.
✨Tip Number 3
Show off your passion for hospitality! During interviews, share stories about your previous experiences in the industry. Highlight moments where you went above and beyond to create memorable experiences for guests – this will resonate with their commitment to high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our award-winning team. Let’s make your dream job a reality together!
We think you need these skills to ace Front of House Team Leader in Pennington
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love to see candidates who are genuine and passionate about hospitality. Share a bit about yourself and what excites you about working in a vibrant environment like ours.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader role. Highlight your relevant experience and skills that align with our values of delivering amazing hospitality and leading a team. We want to see how you can contribute to our award-winning business!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our family right from the start!
How to prepare for a job interview at The Mayflower
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, awards, and unique approach to hospitality. Understanding their commitment to high standards and customer experience will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to demonstrate your ability to lead a shift effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service quality. This will show them you can handle the responsibilities of the role.
✨Emphasise Your Passion for Hospitality
Make sure to convey your enthusiasm for delivering exceptional customer service. Share stories that highlight your dedication to creating memorable experiences for guests, as this aligns perfectly with the company’s mission to ‘wow’ customers.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about their training programmes, team culture, or how they support staff development. It shows you're genuinely interested in the role and eager to contribute to their success.
