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- Tasks: Welcome visitors, manage calls, and keep the reception area organised.
- Company: Friendly GP practice with a supportive admin team.
- Benefits: Gain valuable experience in a healthcare setting with a close-knit team.
- Other info: Opportunity for growth in a dynamic healthcare environment.
- Why this job: Make a difference in patient care while developing your organisational skills.
- Qualifications: GCSEs in English and maths; customer service experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities
- Greet and welcome visitors in a professional and friendly manner
- Answer, screen, and forward incoming phone calls
- Provide accurate information to callers and direct them to the appropriate person or department
- Maintain a tidy and organised reception area
- Receive and sort daily mail and deliveries
- Schedule appointments and maintain appointment calendars
- Perform basic clerical tasks such as photocopying, filing, and faxing
- Assist with data entry and record keeping
- Manage inventory of office supplies and place orders when necessary
- Assist with other administrative tasks as needed
Requirements
- Proven work experience as a receptionist or in a similar role
- Proficient in computer skills, including Microsoft Office
- Excellent organisational skills with the ability to multitask and prioritise tasks effectively
- Strong phone etiquette and customer service skills
- Ability to type accurately and efficiently
- Attention to detail and problem-solving skills
- Professional appearance and demeanor
Qualifications
- GCSE A to C in English and maths
About us
We are a small single handed GP practice. We have a small admin team, multiple clinicians, one nurse, 2 HCAs, Assistant Manager and Practice Manager.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Care Co-Ordinator in Woking employer: The Maybury Surgery
Contact Detail:
The Maybury Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Co-Ordinator in Woking
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Research what a Care Co-Ordinator does and how it fits into the bigger picture at the practice. This will help you tailor your approach when you get the chance to chat with the team.
✨Tip Number 2
When you get an interview, don’t just sit back and wait for questions. Show us your enthusiasm! Ask thoughtful questions about the practice and the team. It shows you’re genuinely interested and ready to jump in.
✨Tip Number 3
Networking is key! Reach out to current or former employees on LinkedIn. They can give you insider tips about the practice culture and what they look for in a Care Co-Ordinator. Plus, it might just give you a leg up in the application process.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Care Co-Ordinator in Woking
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, we’re looking for someone who can greet our visitors with a smile!
Tailor Your Experience: Make sure to highlight your relevant experience in reception or similar roles. We love seeing how your skills match up with what we need, so be specific about your past duties and achievements that relate to the Care Co-Ordinator position.
Keep It Organised: Just like we keep our reception area tidy, your application should be well-organised too! Use clear headings, bullet points, and concise paragraphs to make it easy for us to read and find the information we need quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Maybury Surgery
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Care Co-Ordinator. Familiarise yourself with tasks like greeting visitors, managing phone calls, and maintaining an organised reception area. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, be prepared to discuss how you've successfully managed multiple tasks in previous jobs. Think of specific examples where you prioritised effectively or handled a busy reception area. This will highlight your ability to multitask and keep everything running smoothly.
✨Practice Your Phone Etiquette
Strong phone etiquette is crucial for this position. Before the interview, practice answering calls in a friendly and professional manner. You might even want to role-play with a friend to get comfortable with handling different types of calls. This will help you convey confidence during the interview.
✨Dress the Part
First impressions matter, especially in a professional setting like a GP practice. Make sure you dress smartly and maintain a professional appearance for your interview. This not only shows respect for the interviewers but also reflects the professional demeanour expected in the role.