At a Glance
- Tasks: Welcome visitors, manage calls, and keep the reception area organised.
- Company: A friendly, small GP practice with a supportive admin team.
- Benefits: Gain valuable experience in a healthcare setting with a close-knit team.
- Other info: Opportunity to grow in a dynamic healthcare environment.
- Why this job: Perfect for those who love helping others and want to develop their organisational skills.
- Qualifications: GCSEs in English and maths; previous receptionist experience is a plus.
The predicted salary is between 20000 - 25000 € per year.
Responsibilities
- Greet and welcome visitors in a professional and friendly manner
- Answer, screen, and forward incoming phone calls
- Provide accurate information to callers and direct them to the appropriate person or department
- Maintain a tidy and organised reception area
- Receive and sort daily mail and deliveries
- Schedule appointments and maintain appointment calendars
- Perform basic clerical tasks such as photocopying, filing, and faxing
- Assist with data entry and record keeping
- Manage inventory of office supplies and place orders when necessary
- Assist with other administrative tasks as needed
Requirements
- Proven work experience as a receptionist or in a similar role
- Proficient in computer skills, including Microsoft Office
- Excellent organisational skills with the ability to multitask and prioritise tasks effectively
- Strong phone etiquette and customer service skills
- Ability to type accurately and efficiently
- Attention to detail and problem-solving skills
- Professional appearance and demeanor
Qualifications
- GCSE A to C in English and maths
About us
We are a small single handed GP practice. We have a small admin team, multiple clinicians, one nurse, 2 HCAs, Assistant Manager and Practice Manager.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Care Co-Ordinator in Surrey employer: The Maybury Surgery
As a small, dedicated GP practice, we pride ourselves on fostering a supportive and friendly work environment where every team member plays a vital role in patient care. Our close-knit admin team ensures that you will receive personalised attention and opportunities for professional growth, while our commitment to maintaining a welcoming atmosphere makes this an ideal place for those seeking meaningful employment in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Care Co-Ordinator in Surrey
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Research what a Care Co-Ordinator does and how it fits into the bigger picture at the GP practice. This will help you tailor your approach when you get the chance to chat with the team.
✨Tip Number 2
When you get that interview, don’t just sit back and wait for questions. Show us your enthusiasm! Ask about the team dynamics and how you can contribute to making the reception area even more welcoming. It shows you’re keen and ready to jump in.
✨Tip Number 3
Practice makes perfect! Before your interview, run through common questions with a friend or in front of the mirror. Focus on your phone etiquette and customer service skills, as these are key for the role. We want to see that you can handle calls like a pro!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our small but mighty team. Let’s get you on board!
We think you need these skills to ace Care Co-Ordinator in Surrey
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous experience as a receptionist or in similar roles. We want to see how your skills match up with what we need, so don’t hold back on sharing your achievements!
Be Professional Yet Friendly:Since you'll be the first point of contact for visitors, it’s important to convey a professional yet warm tone in your application. Let us know how you can create a welcoming atmosphere!
Tailor Your Application:Take a moment to tailor your CV and cover letter to our specific job description. Mention your proficiency in Microsoft Office and organisational skills, as these are key for the Care Co-Ordinator role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes sure your application gets the attention it deserves!
How to prepare for a job interview at The Maybury Surgery
✨Know Your Role
Make sure you understand the responsibilities of a Care Co-Ordinator. Familiarise yourself with tasks like greeting visitors, managing phone calls, and maintaining an organised reception area. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your Skills
Highlight your proficiency in computer skills, especially Microsoft Office. Be ready to discuss your organisational skills and how you've successfully multitasked in previous roles. Prepare examples that showcase your strong phone etiquette and customer service abilities.
✨Dress to Impress
Since this is a GP practice, a professional appearance is key. Dress smartly for the interview to convey that you take the role seriously. A polished look can make a great first impression on your potential employers.
✨Ask Thoughtful Questions
Prepare some questions about the practice and the team you'll be working with. This shows your interest in the position and helps you gauge if it's the right fit for you. Questions about the admin team's dynamics or how they handle busy periods can be particularly insightful.
