At a Glance
- Tasks: Lead daily operations and ensure exceptional guest experiences at a fine dining restaurant.
- Company: Mayan Restaurant, a modern fine dining destination in Birmingham.
- Benefits: Performance-based bonuses and the opportunity to shape team culture.
- Other info: Dynamic environment with opportunities for professional growth and development.
- Why this job: Join a respected venue and make a real impact in the hospitality industry.
- Qualifications: 3+ years as a General Manager in premium dining with strong leadership skills.
The predicted salary is between 31950 - 39050 £ per year.
About the Role: We are recruiting a General Manager on behalf of Mayan Restaurant, a modern fine dining destination located in the heart of The Mailbox, Birmingham. This is an excellent opportunity for an experienced hospitality leader to take full ownership of the restaurant’s daily operations, team performance, and guest experience. The successful candidate will lead from the front, maintaining exceptional standards across service and operations while driving the overall performance and reputation of the business. This role is ideal for someone with proven leadership experience within premium or fine dining environments who is passionate about delivering outstanding hospitality and building high-performing teams.
Key Responsibilities:
- Lead the day-to-day operations of the restaurant, ensuring exceptional service and guest experience.
- Maintain the highest standards across food quality, service delivery, cleanliness, and hospitality.
- Oversee stock control, supplier relationships, and ordering processes.
- Ensure full compliance with UK food safety, hygiene, and health regulations.
- Manage and develop the full restaurant team including supervisors, servers, bartenders, and chefs.
- Recruit, train, and mentor staff while building a positive and professional team culture.
- Lead by example on the restaurant floor, maintaining high service standards at all times.
Performance & Commercial Management
- Monitor restaurant performance including sales, labour costs, and operational efficiency.
- Work closely with ownership to improve revenue, profitability, and overall business performance.
- Handle guest feedback professionally and resolve issues quickly to maintain the restaurant’s reputation.
Candidate Profile:
We are looking for a confident and experienced hospitality professional who can lead a team, maintain exceptional service standards, and drive the success of a busy fine dining restaurant.
Key Requirements:
- Minimum 3 years’ experience as a General Manager in a premium or fine dining restaurant.
- Strong leadership and people management skills.
- Excellent understanding of restaurant operations and service standards.
- Good financial awareness including labour cost control and sales performance.
- Strong organisational skills with the ability to manage a busy restaurant environment.
- Excellent communication skills and a genuine passion for hospitality.
What Our Client Offers:
- Performance-based bonus structure.
- Opportunity to lead a well-established restaurant in one of Birmingham’s prime dining destinations.
- A chance to shape the team culture and operational success of a respected hospitality venue.
How to Apply:
If you’re an experienced hospitality leader looking for your next challenge, we’d love to hear from you. Apply directly or contact PYVITAL for more information.
General Manager in Birmingham employer: The Mayan
Mayan Restaurant offers an exceptional work environment for hospitality professionals, situated in the vibrant heart of The Mailbox, Birmingham. With a focus on outstanding service and team development, employees benefit from a performance-based bonus structure and the opportunity to shape a respected dining venue's culture. Join a passionate team dedicated to delivering fine dining experiences while enjoying growth opportunities in a dynamic and supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Mayan. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Mayan
Don't be shy about reaching out to The Mayan directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Mayan and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Mayan
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
