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- Tasks: Join our team as a Waiter/Waitress at the iconic May Fair Hotel, serving guests with excellence.
- Company: Edwardian Hotels London is a dynamic collection of hotels and restaurants focused on unforgettable guest experiences.
- Benefits: Enjoy competitive salary, 28 days holiday, complimentary meals, and discounts across popular stores.
- Why this job: Be part of a fun, rewarding environment that values your talents and offers career growth opportunities.
- Qualifications: Previous front of house experience in high-end dining and excellent customer service skills are essential.
- Other info: Join a company recognised as a Great Place to Work, committed to your wellbeing and development.
Join the UK’s most dynamic collection of hotels and restaurants
At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring innovative ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards .
At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Waiter/ Waitress for our 5 Star Hotel, The May Fair, A Radisson Collection Hotel.
Overview:
· An amazing opportunity to join the team at The May Fair Kitchen, our iconic 5 Star May Fair Hotel as a Waiter/ Waitress.
. You will fully understand the menu and be able to explain the dining concept to all guests, carefully checking for any allergens.
. You will read the needs of tables and serve them as to their preferences.
. You will work closely with the Head Waiters and Floor Managers to ensure that service is seamless and an exceptional level of service is provided to guests.
. You will ensure that satisfaction levels are checked at all tables you are serving and will handle any feedback or complaints accordingly.
. You will take payment in accordance with company procedures.
· As a Waiter/Waitress you will be competent with-It applications such as Open table, Adecco and Micros.
About You:
· Previous front of house waiting experience of working in a high-end food led operation is essential.
· Demonstrates excellent attention to detail and customer service skills.
· Impeccable command of English both written and spoken.
· A Passion for food and beverage, serving guests and providing outstanding hospitality.
Our Benefits Package:
· Competitive salary
· 28 days Holiday per annum including Bank Holidays increasing with long service
· Complimentary hot meals, salad bar and unlimited beverages provided daily
· Recommend a Friend Scheme of up to £500 per friend recommended.
· Annual complimentary night stays within our hotels
· Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
· Access to a discount platform for all of the most popular stores and outlets
· Auto enrolment into our company pension scheme
· Regular social events across all hotels
· Annual company recognition events held in January each year
· Wellbeing champions across all of our hotels
· Access to our company doctor for medical appointments and occupational health support
· Access for all hosts to our online learning platform Edwardian Academy
· Opportunities for promotion and a wide range of training programs to support your development
Eligibility
· In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Waiter/ess employer: The May Fair Hotel
Contact Detail:
The May Fair Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess
✨Tip Number 1
Familiarise yourself with the menu and offerings at The May Fair Hotel. Knowing the details about the food and drink items, including allergens, will help you stand out during the interview and show your commitment to providing exceptional service.
✨Tip Number 2
Highlight your previous experience in high-end dining environments. Be prepared to discuss specific situations where you provided outstanding customer service or handled difficult situations, as this will demonstrate your capability to thrive in a fast-paced, luxury setting.
✨Tip Number 3
Showcase your passion for food and beverage during your interactions. Whether it's through discussing your favourite dishes or sharing experiences from past roles, conveying your enthusiasm can make a lasting impression on the hiring team.
✨Tip Number 4
Network with current or former employees of Edwardian Hotels London if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate that you align with their values.
We think you need these skills to ace Waiter/ess
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Waiter/Waitress at The May Fair Hotel. Familiarise yourself with the menu and the level of service expected in a high-end establishment.
Tailor Your CV: Highlight your previous front-of-house experience, especially in high-end food-led operations. Emphasise your customer service skills and attention to detail, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the company's values. Mention specific experiences that demonstrate your ability to provide outstanding service and handle feedback effectively.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A strong command of English is essential for this position, so take the time to review your documents before submission.
How to prepare for a job interview at The May Fair Hotel
✨Know the Menu Inside Out
Familiarise yourself with the menu and drink offerings at The May Fair Hotel. Be prepared to discuss specific dishes, ingredients, and potential allergens, as this shows your commitment to guest safety and satisfaction.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your ability to read guests' needs and handle feedback or complaints gracefully, as this is crucial for a waiter/waitress position.
✨Show Your Passion for Hospitality
Express your enthusiasm for food and beverage service during the interview. Share any personal experiences that showcase your love for hospitality, as this aligns with the company's values and culture.
✨Highlight Your Attention to Detail
Discuss instances where your attention to detail made a difference in service quality. This could include remembering guests' preferences or ensuring accuracy in orders, which is vital in a high-end dining environment.
