At a Glance
- Tasks: Lead event service, ensuring flawless execution and exceptional guest experiences.
- Company: Join Edwardian Hotels London, a dynamic collection of luxury hotels and restaurants.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs for your development.
- Why this job: Be part of a passionate team creating unforgettable memories for guests.
- Qualifications: Luxury hospitality experience and strong leadership skills required.
The predicted salary is between 25000 - 30000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants at Edwardian Hotels London, where it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality‑Driven.
We are recruiting for a Meeting & Events Head Waiter/ess to join our Meetings & Events Operations Team at The May Fair Hotel. As Head Waiter/ess, you will play a key leadership role within our Meetings & Events team, ensuring every service runs seamlessly and every guest receives the elevated experience expected of a leading London luxury hotel.
Overview- Lead Event Service — Oversee the floor during events, ensuring impeccable timing, coordination, and guest care.
- Support Team Management — Guide, motivate, and brief waiting staff to deliver consistent 5‑star standards.
- Maintain Luxury Standards — Uphold the hotel’s service rituals, grooming expectations, and brand values.
- Collaborate with Event Managers — Work closely with the Meetings & Events leadership team to execute flawless functions.
- Enhance Guest Experience — Anticipate guest needs, resolve issues discreetly, and create memorable moments.
- Luxury Hospitality Experience in a 4★ or 5★ hotel, private members’ club, or premium events venue.
- A natural leader with confidence, presence, and exceptional communication skills.
- Strong organisational ability and a calm, polished approach under pressure.
- A passion for delivering refined, intuitive, guest‑focused service.
- Flexibility to work evenings, weekends, and peak event periods.
- Competitive salary.
- 28 days Holiday per annum including Bank Holidays increasing with long service.
- Complimentary hot meals, salad bar and unlimited beverages provided daily.
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels.
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends.
- Access to a discount platform for all of the most popular stores and outlets.
- Auto enrolment into our company pension scheme.
- Regular social events across all hotels.
- Annual company recognition events held in January each year.
- Wellbeing champions across all of our hotels.
- Access to our company doctor for medical appointments and occupational health support.
- Access for all hosts to our online learning platform Edwardian Academy.
- Opportunities for promotion and a wide range of training programs to support your development.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Meetings and Events Head Waiter/ Waitress employer: The May Fair Hotel
At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant and supportive work culture that values integrity, ambition, and quality. As a Meetings and Events Head Waiter/ess at The May Fair Hotel, you will not only lead a dedicated team to deliver exceptional guest experiences but also benefit from competitive salaries, extensive training opportunities, and a commitment to your personal growth and wellbeing. Join us and be part of a family that celebrates your unique talents while providing a rewarding and fulfilling career path in one of London's most prestigious hotel collections.
StudySmarter Expert Advice🤫
We think this is how you could land Meetings and Events Head Waiter/ Waitress
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The May Fair Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The May Fair Hotel
Don't be shy about reaching out to The May Fair Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Meetings and Events Head Waiter/ Waitress
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The May Fair Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The May Fair Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
