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- Tasks: Manage events and ensure exceptional guest experiences at a luxury hotel.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and discounts.
- Why this job: Be part of a fun, rewarding environment that values your unique talents.
- Qualifications: Experience in Meetings and Events Operations with strong leadership skills.
- Other info: Opportunities for promotion and access to training programs.
The predicted salary is between 28800 - 42000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment.
At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are recruiting for a Meeting & Events Manager to join our Meetings & Events Operations Team at The May Fair Hotel, A Radisson Collection Hotel.
Overview: Under the guidance of the M & E Operations Manager you will ensure that you have a full understanding of the service excellence standards within Meeting and Events and will ensure that the guest experience delivered is of an exceptionally high standard. You will take full responsibility for the events that you are assigned to and will ensure that the team is co-ordinated to fulfil all aspects of the function as per the function sheet. You will co-ordinate the set up of rooms and other public areas in accordance with the standards ensuring that rooms are maintained to 'show round' standards at all times when not in use. You will ensure that all guests entering the event space are warmly welcomed and served as appropriate. You will ensure that the appropriate bar procedures are in place for every event and that payment is taken for every drink where required. You will handle all guest complaints and feedback positively seeking to resolve all issues where you can. You will create a cohesive and motivated Meeting and Events team for each event that you manage ensuring that morale and team spirit is kept high.
About You: In depth knowledge of Meetings and Events Operations within a multi-million-pound hotel revenue operation within a 5 Star environment. Excellent attention to detail, logistics, management, and leadership skills is essential for this role. Proven organizational skills, works well on their own. Confident and has the ability to establish rapport effectively. Good command of English both verbal and written.
Company Benefits:
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Meeting & Events Floor Manager in London employer: The May Fair Hotel
Contact Detail:
The May Fair Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting & Events Floor Manager in London
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the hospitality scene. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for hospitality shine through. Share your ideas on how to enhance guest experiences – it’ll make you stand out!
✨Tip Number 3
Research the company culture! Before your interview, dive into Edwardian Hotels London’s values and mission. Tailor your responses to show how you align with their commitment to quality and integrity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining a fantastic team that values your unique talents.
We think you need these skills to ace Meeting & Events Floor Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your commitment to creating unforgettable guest experiences, just like we do at Edwardian Hotels London.
Tailor Your Application: Make sure to customise your CV and cover letter for the Meeting & Events Floor Manager role. Highlight your relevant skills and experiences that align with our values of Integrity, Ambition, and Quality-Driven service. We want to see how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team at Edwardian Hotels London.
How to prepare for a job interview at The May Fair Hotel
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of the Meetings & Events Operations. Familiarise yourself with the standards and expectations at Edwardian Hotels London. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Leadership Skills
As a Meeting & Events Floor Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed an event. Highlight how you kept morale high and resolved any issues that arose.
✨Emphasise Attention to Detail
In this role, attention to detail is crucial. Be ready to discuss how you ensure that every aspect of an event runs smoothly, from logistics to guest interactions. Share specific instances where your meticulous nature made a difference in the guest experience.
✨Be Personable and Engaging
Since this position involves a lot of guest interaction, it's important to come across as warm and approachable. Practice your communication skills and be prepared to discuss how you build rapport with guests and handle complaints positively. A friendly demeanour can go a long way!
