At a Glance
- Tasks: Maximise revenue and customer satisfaction through innovative event sales strategies.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Why this job: Be part of a passionate team creating unforgettable experiences for guests.
- Qualifications: Experience in 5-star hotels with strong sales and communication skills.
- Other info: Opportunities for promotion and personal development in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment.
We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for an Events & Groups Sales Manager for The May Fair Hotel.
The Role
The Events and Groups Sales Manager will be responsible for maximising groups and M & E revenue, hotel profit and customer satisfaction goals by developing and implementing M & E Sales strategies, including proactive selling techniques, diary management and pricing strategy across various segments. You will be an experienced and highly driven individual with strong commercial and analytical skills to ensure all revenue streams are maximised. You will liaise with prospective clients to understand their needs and preferences and will create customised packages and proposals for clients along with conducting comprehensive site visits. You will maintain strong relationships with Event Bookers and will identify future business opportunities where possible. You will participate in monthly forecasting and conversion conversations bringing input and innovative solutions from a sales perspective. You will develop action plans for Event Sales along with objectives and strategies to meet each of the segments. You will stay up to date with industry trends and competitor activity. You will ensure collaboration with other departments within the hotel to ensure the seamless execution of events. You will play a part in providing guidance and support to other team members and will assist in overall team development. You will ensure that exceptional customer service is provided at all times.
Qualifications and skills:
- Proven experience within 5 star hotels in a similar sales role.
- Familiarisation with Salesforce, Delphi and Opera desired.
- Excellent communication and interpersonal skills.
- Strong sales acumen with the ability to understand and negotiate complex contracts terms and conditions.
- Able to maintain a pipeline of prospective business opportunities.
- High level of attention to detail and a positive attitude towards teamwork.
- Passion for hospitality and for making every event a success.
Our Benefits Package:
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Events & Groups Sales Manager in London employer: The May Fair Hotel
Contact Detail:
The May Fair Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events & Groups Sales Manager in London
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the hospitality scene. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you’ve made events memorable in the past.
✨Tip Number 3
Do your homework! Research Edwardian Hotels London and come prepared with ideas on how you can contribute to their success. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our amazing team at The May Fair Hotel.
We think you need these skills to ace Events & Groups Sales Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm and how you’ve made events memorable in the past. We want to see that you’re not just looking for a job, but that you genuinely care about creating unforgettable experiences for our guests.
Tailor Your Application: Make sure to customise your application to reflect the skills and experiences mentioned in the job description. Highlight your proven experience in 5-star hotels and any familiarity with tools like Salesforce, Delphi, or Opera. This shows us that you understand what we’re looking for and that you’re ready to hit the ground running!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that showcases your qualifications without unnecessary fluff. Remember, we’re looking for strong communication skills right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values before you even step through the door!
How to prepare for a job interview at The May Fair Hotel
✨Know Your Stuff
Before the interview, dive deep into Edwardian Hotels London and their values. Understand their commitment to integrity, ambition, and quality. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience where you've maximised revenue or improved customer satisfaction. Be ready to discuss your familiarity with tools like Salesforce, Delphi, and Opera, as well as how you've used them to drive sales in previous roles.
✨Be a Team Player
Highlight your teamwork skills during the interview. Share instances where you've collaborated with other departments to ensure successful events. Edwardian Hotels London values collaboration, so demonstrating your ability to work well with others will set you apart.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about their approach to event execution and how they support team development. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.