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- Tasks: Lead the service team, ensuring top-notch customer satisfaction and smooth operations.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants known for unforgettable guest experiences.
- Benefits: Enjoy 28 days holiday, complimentary meals, and discounts at popular stores.
- Why this job: Be part of a fun, rewarding environment that values your unique talents and career growth.
- Qualifications: Experience in food and beverage trends, leadership skills, and a passion for hospitality.
- Other info: Recognised as a Great Place to Work, with opportunities for training and promotion.
The predicted salary is between 24000 - 36000 £ per year.
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Join the UK’s most dynamic collection of hotels and restaurants
At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always being Quality-Driven. We are looking for talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only can exceed our guests exacting standards, but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the fore front of our culture .
We are currently recruiting for a Head Waiter / Wait ress for the May Fair Kitchen at the 5 star May Fair Hotel, A Radisson Collection Hotel.
Overview:
An amazing opportunity to join the team at the May Fair Kitchen as a Head Waiter/ess
As a Head Waiter/ Waitress you will support the Floor Manager to direct the service team within your section to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment.
You will be fully competent with all menu items and confidently be able to explain the dining concept to guests.
You will take orders correctly making a clear note of all allergens.
You will understanding timing of dishes and make food orders accordingly.
You will be able to read the needs of tables in order to understand their service preferences.
You will support the cashing up and closing process of your shift and take steps to rectify any errors.
About You:
Knowledge of Food & Beverage trends within the Restaurant or hotel restaurant environment.
Capable of demonstrating both delegation and leadership skills.
The ability to demonstrate personal ownership of tasks and ensure completion to a high standard.
The ability to work as a team and provide guidance and support to others.
Company Benefits:
28 days Holiday per annum including Bank Holidays increasing with long service
Complimentary hot meals, salad bar and unlimited beverages provided daily
R ecommend a Friend Scheme of up to £500 per friend recommended.
Annual complimentary night stays within our hotels
Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
Access to a discount platform for all of the most popular stores and outlets
Auto enrolment into our company pension scheme
Regular social events across all hotels
Annual company recognition events held in January each year
Wellbeing champions across all of our hotels
Access to our company doctor for medical appointments and occupational health support
Access for all hosts to our online learning platform Edwardian Academy
Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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Head Waiter/ Waitress employer: The May Fair Hotel
Contact Detail:
The May Fair Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/ Waitress
✨Tip Number 1
Familiarise yourself with the menu and dining concepts of the May Fair Kitchen. Being able to confidently explain dishes and their ingredients, especially allergens, will show your commitment to guest satisfaction and your readiness for the role.
✨Tip Number 2
Demonstrate your leadership skills during the interview by sharing examples of how you've successfully managed a team or delegated tasks in previous roles. This will highlight your capability to support the Floor Manager effectively.
✨Tip Number 3
Research current Food & Beverage trends and be prepared to discuss them. Showing that you are knowledgeable about industry trends will reflect your passion for hospitality and your ability to contribute innovative ideas.
✨Tip Number 4
Engage with the company culture by understanding their values of Integrity, Ambition, and Quality-Driven service. Be ready to share how these values resonate with you and how you can embody them in your role as Head Waiter/Waitress.
We think you need these skills to ace Head Waiter/ Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Waiter/Waitress. Familiarise yourself with the job description and think about how your experience aligns with their expectations.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality, particularly in leadership roles. Emphasise your knowledge of food and beverage trends, as well as any previous experience in high-end restaurant environments.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your alignment with the company's values of integrity, ambition, and quality. Use specific examples from your past experiences to demonstrate your skills and suitability for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The May Fair Hotel
✨Know the Menu Inside Out
As a Head Waiter/Waitress, you'll need to be fully competent with all menu items. Make sure you study the menu thoroughly before the interview, so you can confidently explain the dining concept and answer any questions about allergens or dish timings.
✨Demonstrate Leadership Skills
Showcase your ability to lead and delegate during the interview. Share examples from your past experiences where you've successfully managed a team or supported others in a busy environment, as this is crucial for the role.
✨Emphasise Customer Satisfaction
Edwardian Hotels London values customer experience highly. Be prepared to discuss how you would ensure guest satisfaction and share any relevant experiences where you went above and beyond to meet customer needs.
✨Align with Company Values
Familiarise yourself with the company's core values: Integrity, Ambition, and Quality-Driven. During the interview, express how these values resonate with you and provide examples of how you've embodied them in your previous roles.
