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- Tasks: Welcome guests, manage check-ins/outs, and handle inquiries with a smile.
- Company: Join Edwardian Hotels London, a vibrant collection of hotels and restaurants.
- Benefits: Enjoy a competitive salary, 28 days holiday, and a fun work environment.
- Why this job: Be part of a team that creates unforgettable experiences for guests.
- Qualifications: Previous hotel reception experience and strong customer service skills required.
- Other info: Recognised as a Great Place to Work, with excellent career development opportunities.
The predicted salary is between 24000 - 42000 £ per year.
Join the UK's most dynamic collection of hotels and restaurants at Edwardian Hotels London. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven.
We know that your unique talents and ambitions not only have the ability to exceed our guests' exacting standards but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London, we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Receptionist to join our Front of House Team at our 5 Star The May Fair Hotel, A Radisson Collection Hotel.
Overview:- An amazing opportunity to join our Front Of House team at The May Fair Hotel as a Receptionist.
- As a Receptionist, you will be responsible for meeting and greeting our guests, including check-in and check-out procedures and dealing with guest enquiries.
- Ensuring a high level of customer satisfaction is delivered at all times in line with our core values and standards and exceeding guest expectations.
- Previous hotel reception experience is required ideally within a 4- or 5-star hotel operation.
- Previous experience of IT applications including Opera, Office 365, Sales Force and Review Pro.
- Demonstrates excellent attention to detail and customer service skills.
- Impeccable command of the English language both written and spoken.
Competitive salary, 28 days holiday per annum including...
Receptionist in England employer: The May Fair Hotel
Contact Detail:
The May Fair Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in England
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. You never know who might have a lead on a receptionist role at a fab place like Edwardian Hotels London.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've gone above and beyond for guests in the past – it’s all about making those unforgettable memories!
✨Tip Number 3
Research the company culture! Familiarise yourself with Edwardian Hotels' values of Integrity, Ambition, and Quality-Driven service. This will help you tailor your responses during interviews and show that you’re a perfect fit for their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Edwardian Hotels family. Don’t miss out on this amazing opportunity!
We think you need these skills to ace Receptionist in England
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can contribute to our team at Edwardian Hotels London.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience, especially in hotel reception roles. Mention any specific software skills like Opera or Office 365 that you have, as these are key for us!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Receptionist role. Share examples of how you've exceeded guest expectations in the past and align your values with ours—Integrity, Ambition, and Quality-Driven.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The May Fair Hotel!
How to prepare for a job interview at The May Fair Hotel
✨Know the Company Inside Out
Before your interview, take some time to research Edwardian Hotels London. Understand their values, mission, and what makes them a Great Place to Work. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Showcase Your Customer Service Skills
As a Receptionist, your ability to provide excellent customer service is crucial. Prepare examples from your previous experience where you went above and beyond for a guest. Highlight your attention to detail and how you handle guest inquiries effectively.
✨Familiarise Yourself with Relevant IT Applications
Since the role requires knowledge of IT applications like Opera and Office 365, make sure you're comfortable discussing your experience with these tools. If you have any specific achievements or challenges you've overcome using these applications, be ready to share them.
✨Practice Your Communication Skills
Given the importance of impeccable English in this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as professional and personable.
