Children & Young People's Service Administrator in Norwich

Children & Young People's Service Administrator in Norwich

Norwich Full-Time 27927 - 27927 £ / year (est.) No working from home possible
The Matthew Project

At a Glance

  • Tasks: Support an amazing team changing lives of children and young people affected by drugs and mental health.
  • Company: The Matthew Project, a charity dedicated to helping communities in East Anglia.
  • Benefits: Flexible working hours, supportive environment, and the chance to make a real difference.
  • Other info: Hybrid working options available; enhanced DBS check required.
  • Why this job: Join a passionate team and help empower young people facing tough challenges.
  • Qualifications: Strong organisational, communication, and IT skills; empathy and customer service experience preferred.

The predicted salary is between 27927 - 27927 £ per year.

Working Hours: 22.5 hours per week

Would you like to be part of an amazing team that changes the lives of children and young people affected by drugs and alcohol and mental health issues? We are looking for an Administrator who will be integral to the smooth running of our children and young people’s services. You will need excellent organisational, communication, and IT skills and have general office experience and a flexible approach to work. You will need to have empathetic interpersonal and customer service skills that enable you to respond effectively to everyone accessing our services.

We are looking for a good team player who has a positive, solution-focused approach to work and the ability to successfully organise a varied workload. Previous experience of data entry on spreadsheets and client management systems and working within a substance misuse or healthcare environment will be an advantage. Based at our award-winning Centre in Norwich, we will consider hybrid working.

The Matthew Project is a value driven charity working across East Anglia giving help and hope through programmes with adults, young people and communities affected by drugs, alcohol, and mental health issues. We welcome applications from people of all backgrounds, of any faith or none.

This role will require the successful candidate to undertake an enhanced DBS check prior to starting employment.

Closing Date for applications: Wednesday 5th August 2026 at 12.00 noon.

Interview Date: 11th August 2026 at 70-80 Oak Street, Norwich, NR3 3AQ.

Children & Young People's Service Administrator in Norwich employer: The Matthew Project

The Matthew Project is an exceptional employer, offering a meaningful opportunity to contribute to a charity dedicated to supporting individuals and communities affected by drugs and alcohol. Located in the vibrant city of Norwich, our award-winning Next Steps centre fosters a collaborative work culture where employees can thrive, develop their skills, and make a real difference in people's lives. With flexible working hours and a commitment to employee growth, we invite you to join our passionate team and be part of something truly rewarding.

The Matthew Project

Contact Details:

The Matthew Project Recruitment Team

We think you need these skills to ace Children & Young People's Service Administrator in Norwich

Organisational Skills
Communication Skills
IT Skills
Customer Service Skills
Empathy
Teamwork
Problem-Solving Skills