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- Tasks: Sell memberships and create amazing experiences for our customers.
- Company: Join The Massage Company, a multi award-winning concept in Altrincham.
- Benefits: Earn £12.50ph plus commission, bonuses, and free monthly massages.
- Why this job: Be part of a vibrant team promoting wellness and transforming lives.
- Qualifications: Customer service skills and a passion for sales are essential.
- Other info: Flexible hours, professional growth, and a supportive work environment.
The predicted salary is between 12 - 16 £ per hour.
Salary: £12.50ph + commission + annual bonuses
16-24 hours per week including mornings, evenings and weekends.
The Massage Companyâ„¢ is looking for a great Membership Sales Supervisor for our multi award-winning concept in Altrincham and within our centres nationwide. We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there.
A successful TMC Membership Sales Supervisor is passionate about bringing high-quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers.
The Massage Company offers:
- Varied work schedules over 7 days
- The ability to earn a good, reliable salary and commission, with unlimited upwards earning depending on success
- Individual ‘Year of Service’ Bonus Plan, worth up to £600
- Access to a Team Bonus Scheme
- A great team environment, with like-minded colleagues
- The chance to be part of an exciting new concept developing in the UK
- Learning new sales techniques, within the TMC Sales Training programme, by understanding customer types and matching them to The Massage Company client profiles
- Professional and personal career opportunities, within exciting new brand
- Free monthly employee massage, plus discounted family and partner rates
Position requirements:
- Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral
- Create excellent experience for members/guests through friendly and helpful attitude
- Responsible for scheduling appointments over the phone, on email, and in person
- Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions
- Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’
- Answering customer questions and concerns with urgency, care and sincerity
- Occasionally being part of promotional activity, both onsite and offsite locally
- Must be able to work a minimum of 20 hours per week
- Must be customer service oriented and able to communicate effectively with customers, colleagues and management
- Must be eligible to work in the UK and fluent in English, spoken and written
All applications will be handled by 4Leisure Recruitment, our retained recruitment partner.
Membership Sales Supervisor - Altrincham employer: The Massage Company
Contact Detail:
The Massage Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Sales Supervisor - Altrincham
✨Tip Number 1
Get to know the company! Before your interview, dive into The Massage Company’s values and mission. This will help you connect with the team and show that you're genuinely interested in bringing high-quality massage to the community.
✨Tip Number 2
Practice your sales pitch! Since you'll be selling memberships, think about how you can highlight the benefits of joining. Role-play with a friend or family member to get comfortable discussing the perks and addressing any concerns.
✨Tip Number 3
Show off your customer service skills! During the interview, share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re not just about making sales, but also about creating great experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and show that you’re keen on joining the team at The Massage Company.
We think you need these skills to ace Membership Sales Supervisor - Altrincham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about bringing high-quality massage to our customers and making it a vital part of their lives.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match the Membership Sales Supervisor role. Highlight any previous sales experience or customer service roles that showcase your ability to connect with clients.
Be Personable: We love a friendly and approachable vibe! Use a conversational tone in your application to show us that you can create excellent experiences for our members and guests, just like we do at The Massage Company.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with The Massage Company.
How to prepare for a job interview at The Massage Company
✨Know Your Product Inside Out
Before the interview, make sure you understand The Massage Company's services and membership options. Familiarise yourself with the benefits of each treatment and how they can enhance a customer's experience. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and techniques. Think of specific examples where you've successfully sold a product or service. Highlight how you overcame objections and matched customer needs to what you were selling, as this is crucial for the Membership Sales Supervisor role.
✨Demonstrate Customer Service Excellence
The Massage Company values a friendly and helpful attitude. Be ready to share instances where you've gone above and beyond for a customer. Emphasise your ability to communicate effectively and handle concerns with care, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team environment, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
