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- Tasks: Sell memberships and create amazing experiences for our clients through friendly service.
- Company: Join The Massage Company, a multi award-winning concept in High Wycombe.
- Benefits: Earn £12.50ph plus commission, bonuses, and enjoy free monthly massages.
- Other info: Flexible hours, professional growth opportunities, and a supportive team environment.
- Why this job: Be part of a vibrant team promoting wellness and transforming lives through massage.
- Qualifications: Customer service skills and a passion for helping others are essential.
The predicted salary is between 26000 - 32000 £ per year.
Salary: £12.50ph + commission + annual bonuses
24 hours a week including mornings, evenings and weekends.
The Massage Company is looking for a great Membership Sales Advisor for our multi award-winning concept in High Wycombe and within our centres nationwide. We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there.
A successful TMC Membership Sales Advisor is passionate about bringing high-quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers.
The Massage Company offers:
- Varied work schedules over 7 days
- The ability to earn a good, reliable salary and commission, with unlimited upwards earning depending on success
- Monthly Team Bonus plan
- A great team environment, with like-minded colleagues
- The chance to be part of an exciting new concept developing in the UK
- Learning new sales techniques, within the TMC Sales Training programme, by understanding customer types (matching to The Massage Company client profiles) and the skills to overcome questions and match customer needs to our membership options
- Professional and personal career opportunities, within exciting new brand
- Free monthly employee massage, plus discounted family and partner rates
Position requirements:
- Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral
- Create excellent experience for members/guests through friendly and helpful attitude
- Responsible for scheduling appointments over the phone, on email, and in person
- Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions. Our internal TMC Knowledge Base, and training, will support this
- Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’
- Answering customer questions and concerns with urgency, care and sincerity
- Occasionally being part of promotional activity, both onsite and offsite locally
- Must be able to work a minimum of 20 hours per week
- Must be customer service oriented and able to communicate effectively with customers, colleagues and management
- Must be eligible to work in the UK and fluent in English, spoken and written
All applications will be handled by 4Leisure Recruitment, our retained recruitment partner.
Membership Sales Advisor - High Wycombe employer: The Massage Company
Contact Detail:
The Massage Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Sales Advisor - High Wycombe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Massage Company. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your pitch! You’ll be selling memberships, so make sure you can confidently explain why someone should join. Role-play with a friend or in front of the mirror to nail down your delivery and sound natural.
✨Tip Number 3
Show off your people skills! During the interview, highlight your customer service experience. Share stories where you’ve gone above and beyond for customers, as this is key for a Membership Sales Advisor role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Membership Sales Advisor - High Wycombe
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for massage and customer service shine through. We want to see that you’re genuinely excited about helping people improve their lives with our services!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the Membership Sales Advisor role. We love seeing how your background aligns with what we do at The Massage Company.
Be Personable: Since this role is all about connecting with customers, use a friendly and approachable tone in your written application. We’re looking for someone who can create a welcoming atmosphere right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our fantastic team in High Wycombe.
How to prepare for a job interview at The Massage Company
✨Know Your Product Inside Out
Before your interview, make sure you understand The Massage Company's services and membership options. Familiarise yourself with the benefits of each treatment and how they can enhance a customer's experience. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully engaged customers in the past. Think of specific examples where you turned a 'no' into a 'yes'. Highlight your ability to connect with different customer types and how you can match their needs to the right membership.
✨Demonstrate Your Customer Service Mindset
The Massage Company values excellent customer service, so be ready to share instances where you've gone above and beyond for a customer. Emphasise your friendly attitude and how you handle customer concerns with care and urgency. This will show that you're not just about making sales, but also about creating great experiences.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the company and the role. You might ask about the training programme or how success is measured for Membership Sales Advisors. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.