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- Tasks: Engage customers and sell memberships through face-to-face discussions and follow-up calls.
- Company: Join The Massage Company, a multi award-winning concept transforming wellness in the UK.
- Benefits: Earn £12.50ph plus commission, enjoy flexible hours, and receive free monthly massages.
- Why this job: Be part of a vibrant team promoting health and wellness in a supportive environment.
- Qualifications: Customer service skills and effective communication are essential; must be eligible to work in the UK.
- Other info: Opportunity for professional growth with training in sales techniques and customer engagement.
Membership Sales Advisor – High Wycombe
Salary: £12.50ph + commission + annual bonuses
30 hours a week including mornings, evenings and weekends.
The Massage Company is looking for a great Membership Sales Advisor for our multi award-winning concept in High Wycombe and within our centres nationwide.
We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC Membership Sales Advisor is passionate about bringing high-quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers.
The Massage Company offers:
- Varied work schedules over 7 days
- The ability to earn a good, reliable salary and commission, with unlimited upwards earning depending on success
- Monthly Team Bonus plan
- A great team environment, with like-minded colleagues
- The chance to be part of an exciting new concept developing in the UK
- Learning new sales techniques, within the TMC Sales Training programme, by understanding customer types (matching to The Massage Company client profiles) and the skills to overcome questions and match customer needs to our membership options
- Professional and personal career opportunities, within exciting new brand
- Free monthly employee massage, plus discounted family and partner rates
Position requirements:
- Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral
- Create excellent experience for members/guests through friendly and helpful attitude
- Responsible for scheduling appointments over the phone, on email, and in person
- Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions. Our internal TMC Knowledge Base, and training, will support this
- Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’
- Answering customer questions and concerns with urgency, care and sincerity
- Create excellent experience for members/guests through friendly and helpful attitude
- Occasionally being part of promotional activity, both onsite and offsite locally
- Must be able to work a minimum of 20 hours per week
- Must be customer service oriented and able to communicate effectively with customers, colleagues and management
- Must be eligible to work in the UK and fluent in English, spoken and written
All applications will be handled by 4Leisure Recruitment, our retained recruitment partner.
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Membership Sales Advisor - High Wycombe employer: The Massage Company
Contact Detail:
The Massage Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Sales Advisor - High Wycombe
✨Tip Number 1
Familiarise yourself with The Massage Company's services and membership options. Understanding their offerings will help you engage confidently with potential customers and demonstrate how their services can enhance their well-being.
✨Tip Number 2
Practice your sales pitch by role-playing with a friend or family member. This will help you refine your approach, making it easier to connect with customers and address their needs effectively during face-to-face discussions.
✨Tip Number 3
Network with current employees or others in the wellness industry. They can provide insights into the company culture and sales techniques that work best, giving you an edge when interacting with customers.
✨Tip Number 4
Be prepared to showcase your customer service skills during the interview. Think of examples from your past experiences where you went above and beyond for a customer, as this will highlight your suitability for the Membership Sales Advisor role.
We think you need these skills to ace Membership Sales Advisor - High Wycombe
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Membership Sales Advisor at The Massage Company. Highlight your passion for customer service and sales in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in sales and customer service. Use specific examples that demonstrate your ability to engage with customers and meet their needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the job requirements and express your desire to contribute to The Massage Company's mission.
Showcase Your Communication Skills: Since effective communication is key for this role, ensure your application is clear and well-structured. Use professional language and check for any spelling or grammatical errors before submitting.
How to prepare for a job interview at The Massage Company
✨Show Your Passion for Wellness
Make sure to express your enthusiasm for health and wellness during the interview. The Massage Company values candidates who are passionate about bringing high-quality massage to customers, so share any personal experiences or beliefs that align with this mission.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales experience and how you successfully engaged customers. Be ready to provide examples of how you've met or exceeded sales targets in the past, as this role heavily relies on selling memberships.
✨Understand Customer Needs
Familiarise yourself with different customer types and how to match them to the right membership options. During the interview, highlight your ability to listen to customer needs and provide tailored solutions, as this is crucial for the Membership Sales Advisor role.
✨Be Ready for Role-Playing Scenarios
Expect to participate in role-playing exercises where you may need to sell a membership or handle customer objections. Practising these scenarios beforehand can help you feel more confident and demonstrate your sales techniques effectively.
