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- Tasks: Engage with customers to sell memberships and provide excellent service.
- Company: Join The Massage Company, a multi award-winning wellness brand transforming lives through massage.
- Benefits: Enjoy flexible hours, competitive pay, monthly bonuses, and free massages!
- Why this job: Be part of a vibrant team, learn new sales skills, and promote wellness in your community.
- Qualifications: Customer service experience and effective communication skills are essential.
- Other info: Work 24-30 hours weekly, including evenings and weekends.
Membership Sales Advisor
Salary: £12.50ph + commission + annual bonuses
24-30 hours a week including mornings, evenings and weekends.
The Massage Company™ is looking for a great Membership Sales Advisor for our multi award‑winning concept in Camberley, Surrey and within our centres nationwide.
We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC Membership Sales Advisor is passionate about bringing high‑quality massage to as many local customers as possible, and transforming it from an occasional treat to a routine and vital part of a better and balanced life for our customers.
The Massage Company offers:
- Varied work schedules over 7 days
- The ability to earn a good, reliable salary and commission, with unlimited upward earning depending on success
- Monthly Team Bonus plan
- A great team environment, with like‑minded colleagues
- The chance to be part of an exciting new concept developing in the UK
- Learning new sales techniques, within the TMC Sales Training programme, by understanding customer types (matching to The Massage Company client profiles) and the skills to overcome questions and match customer needs to our membership options
- Professional and personal career opportunities, within an exciting new brand
- Free monthly employee massage, plus discounted family and partner rates
Position requirements:
- Selling memberships through face-to-face discussion, follow‑up sales calls, and generating new clientele through promoting The Massage Company member referral
- Create an excellent experience for members/guests through a friendly and helpful attitude
- Responsible for scheduling appointments over the phone, on email, and in person
- Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre‑treatment discussions. Our internal TMC Knowledge Base, and training, will support this
- Promoting our internal upgrades of hot stones, scalp massage, aromatherapy, or ‘fantastic foot treatment’
- Answering customer questions and concerns with urgency, care and sincerity
- Occasionally being part of promotional activity, both onsite and offsite locally
- Must be able to work a minimum of 20 hours per week
- Must be customer‑service oriented and able to communicate effectively with customers, colleagues and management
- Must be eligible to work in the UK and fluent in English, spoken and written
All applications will be handled by 4Leisure Recruitment, our retained recruitment partner.
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Membership Sales Advisor - Camberley employer: The Massage Company
Contact Detail:
The Massage Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Sales Advisor - Camberley
✨Tip Number 1
Familiarise yourself with The Massage Company's services and membership options. Understanding their offerings will help you engage potential customers more effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your sales pitch by role-playing with friends or family. This will help you become more comfortable discussing memberships and addressing customer concerns, which is crucial for a Membership Sales Advisor.
✨Tip Number 3
Network within your local community to build connections. Attend local events or join groups where you can meet potential clients and promote The Massage Company’s services, showcasing your enthusiasm for the role.
✨Tip Number 4
Prepare to discuss your customer service experience during the interview. Highlight specific examples of how you've successfully handled customer inquiries or resolved issues, as this will demonstrate your suitability for the role.
We think you need these skills to ace Membership Sales Advisor - Camberley
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Membership Sales Advisor position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet sales targets and provide excellent customer experiences.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific reasons why you want to work at The Massage Company and how you can contribute to their mission of promoting high-quality massage services.
Highlight Relevant Skills: Emphasise skills that are particularly relevant to the role, such as communication, customer service, and sales techniques. Provide examples of how you've successfully used these skills in previous roles to enhance your application.
How to prepare for a job interview at The Massage Company
✨Show Your Passion for Wellness
Make sure to express your enthusiasm for health and wellness during the interview. The Massage Company values candidates who are passionate about bringing high-quality massage to customers, so share any personal experiences or beliefs that align with this mission.
✨Demonstrate Sales Skills
Prepare to discuss your previous sales experience and how you successfully engaged customers. Be ready to provide examples of how you've met or exceeded sales targets, as this role heavily focuses on selling memberships.
✨Understand Customer Needs
Familiarise yourself with the different types of customer profiles that The Massage Company caters to. During the interview, highlight your ability to match customer needs with appropriate services, showcasing your understanding of effective customer service.
✨Be Ready for Role-Playing Scenarios
Expect to participate in role-playing exercises where you may need to sell a membership or handle customer objections. Practising these scenarios beforehand can help you feel more confident and demonstrate your sales techniques effectively.
