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- Tasks: Manage group bookings and maximise revenue across our London hotels.
- Company: Join The Doyle Collection, a vibrant hotel group with a focus on teamwork.
- Benefits: Enjoy up to 25 days holiday, free meals, discounts, and personal development training.
- Other info: Be part of a fun culture with regular team events and growth opportunities.
- Why this job: Lead a dynamic team and creatively enhance business opportunities in hospitality.
- Qualifications: Experience in sales or hospitality management is a plus.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for a Groups Manager to manage and maximise revenue from groups bookings across our London portfolio of hotels - The Marylebone, The Bloomsbury and The Kensington. In this role, you will be responsible for quoting and processing group reservation enquiries, taking advantage of every sales opportunity to maximise both occupancy and room rate. You will lead in an energetic and motivated fashion, thinking of creative ways to enhance the business.
Key responsibilities include:
- To manage groups department by handling group rooms requests.
- Achieve revenue and KPI targets set and agreed upon on a monthly/quarterly and annual basis.
- Achieve set groups revenue budgets (team goal).
- Oversee the management of the groups executive, including goal setting & monitoring, proactivity, administration and database management, undertaking weekly 1:1's with assigned executives and coordinators.
- Undertake frequent communication with the General Managers of each property.
- Assist in on-the-job training and development at the executive level, to raise the level of performance within the Groups team.
- Assist Director of Events with the creation and maintenance of department SOP's (Standard Operating Processes).
- Prepare groups reporting weekly/monthly/quarterly and assist Director of Events with group reporting and insights when required.
- Prepare and send proposals and contracts.
- Proactively approach past clients and bookers to boost business.
The Perks of working for The Doyle Collection:
- Holiday allowance increasing with length of service up to 25 days
- Free meals on duty
- 50% discount when dining with The Doyle Collection
- Discounted rates when staying in our hotels
- Training dedicated to personal development
- Cycle to work scheme
- Discounts in selected stores and online shops
- Life Insurance and Company Pension
- Complimentary uniform and dry cleaning
- One paid volunteering day per year
- Free access to the Employee Assistance Programme
- Hotel Incentives and rewards
- Staff summer parties, Christmas parties and regular team get togethers
- Refer a Friend bonus scheme
Groups Manager in Ryde employer: The Marylebone
Contact Detail:
The Marylebone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups Manager in Ryde
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with group bookings. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your enthusiasm for the role shine through. Share your creative ideas on how to maximise revenue from group bookings – it’ll make you stand out!
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle group requests and achieve revenue targets. Practising your responses will help you feel more confident during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Groups Manager in Ryde
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Groups Manager role. Highlight your experience in managing group bookings and any relevant achievements that showcase your ability to maximise revenue. We want to see how you can bring value to our London hotels!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the hospitality industry and how your skills align with our goals. Don’t forget to mention why you’re excited about working with The Doyle Collection specifically.
Showcase Your Leadership Skills: As a Groups Manager, leading a team is key. In your application, share examples of how you've motivated teams in the past and achieved targets. We love seeing candidates who can inspire others and drive results!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Marylebone
✨Know Your Numbers
As a Groups Manager, you'll need to be on top of revenue and KPI targets. Brush up on your financial metrics and be ready to discuss how you've achieved similar goals in the past. Bring specific examples of how you maximised occupancy and room rates in previous roles.
✨Show Your Leadership Skills
This role requires energetic leadership, so think about times when you've motivated a team or improved performance. Be prepared to share your approach to goal setting and how you conduct one-on-ones with team members. Highlight any training or development initiatives you've led.
✨Be Creative with Solutions
The job calls for creative thinking to enhance business opportunities. Come armed with innovative ideas you've implemented before or brainstorm new strategies that could work for their hotels. This shows you're proactive and ready to contribute from day one.
✨Understand the Company Culture
Familiarise yourself with The Doyle Collection's values and perks. Mention how their focus on personal development and team spirit resonates with you. This will demonstrate that you're not just looking for a job, but a place where you can grow and thrive.