At a Glance
- Tasks: Deliver top-notch food and drink service while engaging with cricket fans.
- Company: Join the vibrant team at Lord's, the Home of Cricket.
- Benefits: Earn London Living Wage, enjoy flexible hours, and receive full training.
- Why this job: Be part of an exciting cricket atmosphere and make lasting memories.
- Qualifications: No experience needed; just bring your enthusiasm and a can-do attitude.
- Other info: Enjoy free meals on match days and great team culture.
The predicted salary is between 13 - 16 £ per hour.
Overview
Pub- Bar and Wait casual staff at Lord's, the Home of Cricket. MCC is looking for enthusiastic individuals to join our Food & Beverage team ahead of another exciting cricket season at Lord's. Lord's is a vibrant sports and events venue where excellence is expected both on and off the field. We pride ourselves on delivering exceptional service and world-class food and drink to our guests.
Location: Lisson Grove, Greater London, UK | Contract: Temporary
Responsibilities
- To provide excellent food and beverage service to all customers
- Enthusiastic attitude and proactive approach to all areas of service and hospitality
- Ensure knowledge of all menus
- Effectively and efficiently deal with customer feedback
- Must always be presentable and punctual
- Complete all training both in person and online as required
- Able to positively engage with the wider Lords team and uphold the core values of the MCC
Benefits
- London Living Wage (plus holiday pay)
- No experience needed (Full & paid training provided)
- Progression & Promotion opportunities
- Casual work with excellent flexibility
- Involvement in the event and being part of the cricket atmosphere
- Fun team culture and social possibilities
- Free meal on Major Match days
Requirements
PERSON SPECIFICATIONS - SKILLS, EXPERIENCE AND QUALIFICATIONS
- Good interpersonal skills with a can-do attitude
- Good customer service skills
- Willingness to learn new skills and complete all required training, both in person and online
- Good communication skills and someone who is happy to speak to customers to offer recommendations and information
- Ability to work well under pressure in a fast-paced environment and thrive on a challenge
- Good food and beverage knowledge
- Take pride in contributing to the enjoyment of our guests
- A high standard of personal presentation and hygiene
- Hard working and proactive in solving issues and queries that may arise
Pub- Bar and Wait casual staff in City of London employer: The Marylebone
Contact Detail:
The Marylebone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub- Bar and Wait casual staff in City of London
✨Tip Number 1
Get to know the venue! Familiarise yourself with Lord's and its vibe. This will help you engage with customers and show your enthusiasm during interviews. Plus, it’ll give you a leg up when chatting about the role!
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, try role-playing with friends or family. It’ll boost your confidence and help you nail those tricky customer interactions.
✨Tip Number 3
Show off your passion for cricket! If you’re a fan, let that shine through in your conversations. Employers love candidates who are genuinely excited about the environment they’ll be working in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are keen to join our team at Lord's!
We think you need these skills to ace Pub- Bar and Wait casual staff in City of London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you're excited about joining our team at Lord's and providing top-notch service to our guests.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. Mention your good interpersonal skills and any relevant experience, even if it's just a willingness to learn!
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows you take this opportunity seriously!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with the Food & Beverage team at Lord's.
How to prepare for a job interview at The Marylebone
✨Show Your Enthusiasm
When interviewing for a role at Lord's, it's crucial to convey your enthusiasm for both the job and the cricket atmosphere. Smile, maintain eye contact, and express your excitement about being part of such a vibrant venue.
✨Know the Menus
Make sure you familiarise yourself with the food and beverage menus before the interview. Being able to discuss specific items or make recommendations will demonstrate your proactive approach and genuine interest in providing excellent service.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Even if you don't have direct experience, think of situations where you've helped others or resolved issues effectively—this will show your can-do attitude.
✨Dress to Impress
Since personal presentation is key in this role, dress smartly for your interview. This not only reflects your understanding of the job requirements but also shows that you take pride in your appearance, which is essential in the hospitality industry.