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- Tasks: Create impactful training experiences for global teams adopting new technology.
- Company: Join Martin Brower, a leader in sustainable supply chain solutions.
- Benefits: Competitive salary, hybrid work, and opportunities for professional growth.
- Other info: Work with diverse teams across multiple time zones and cultures.
- Why this job: Transform how teams learn and thrive in a fast-paced, collaborative environment.
- Qualifications: Experience in instructional design and strong communication skills required.
The predicted salary is between 33797 - 42246 ÂŁ per year.
Responsibilities
- Develop and implement comprehensive support and training methodology for Customer Relationship Management (CRM) across markets and SCIS.
- Document process from a training, change, and support lens to assist team with enablement and action.
- Design and develop training content and materials for transformation initiatives across global markets, ensuring alignment with end user needs and organisational learning standards.
- Conduct training needs assessments, pre-assessments, and post-assessments to identify knowledge gaps, skill requirements, and learning preferences—collaborating with Supply Chain Analysts (SCAs), Business Partners (BPs), Product Leads, Support Analysts, and other technical subject matter experts (SMEs).
- Collaborate with Market Key Users and SCIS Centre of Excellence (CoE) SMEs—including SCAs, BPs, Product Leads, Solution Analysts, Data Analysts, Data Architects, and Data Governance specialists—to gather content requirements, validate technical accuracy, and translate complex concepts into accessible learning materials.
- Establish and maintain feedback loops with CoE SMEs and Market Key Users to gather insights from UAT and other learning activities, integrating findings into training methodology and module updates.
- Uphold training schedules and timelines in coordination with the Project Management Office (PMO), support teams, and delivery partners to ensure content readiness aligns with project milestones.
- Maintain a centralised knowledge repository for training content, ensuring organised contribution practices and development of communities of practice.
- Align with content governance and quality assurance procedures, ensuring materials meet established standards for consistency, accuracy, and effectiveness across global markets.
- Champion communication protocols for critical incidents and escalations.
- Perform other duties as assigned.
Qualifications
- Required Skills and Experience
- Bachelor’s Degree
- Strong attention to detail
- Evidenced experience in instructional design and educational content development
- Proficiency in instructional design methodologies (ADDIE, SAM, or similar frameworks) and adult learning principles
- Experience conducting training needs assessments and translating findings into learning solutions
- Ability to create content in multiple formats (virtual, in-person, hybrid, SOPs, job aids, quick reference guides, and e-learning)
- Strong stakeholder engagement and communication skills across technical and non-technical audiences.
- Familiarity with CRM platforms (Salesforce preferred) and supply chain processes
- Ability to manage competing priorities and translate technical concepts into accessible learning materials
- Exceptional verbal and written communication skills
- Proficiency with learning management systems (LMS) and content authoring tools (e.g., Articulate, Camtasia, or similar)
- Preferred Skills and Experience
- Experience in global roles or organisations working across multiple time zones and cultures
- Experience in supporting new tool introduction or transformation initiatives
- Familiarity with Salesforce and/or Customer Relationship Management platforms
- Experience building and maintaining knowledge repositories or communities of practice
- Background in distribution, manufacturing, or food service industry
SCIS Analyst, Global Training & Support Information Technology and Technical Support Hemel Hemp[...] employer: The Martin-Brower Company, L.L.C.
Contact Detail:
The Martin-Brower Company, L.L.C. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SCIS Analyst, Global Training & Support Information Technology and Technical Support Hemel Hemp[...]
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that SCIS Analyst role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to instructional design and training methodologies. We suggest doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your best training materials and projects. We want to see how you’ve transformed complex concepts into accessible content—this could really set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace SCIS Analyst, Global Training & Support Information Technology and Technical Support Hemel Hemp[...]
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the SCIS Analyst role. Highlight your experience in instructional design and how it aligns with our mission at StudySmarter. We want to see how you can transform learning experiences!
Showcase Your Skills: Don’t just list your skills—demonstrate them! Use specific examples from your past work that show how you've successfully developed training content or conducted needs assessments. This is your chance to shine!
Keep It Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Avoid jargon unless it’s relevant to the role, and ensure your passion for technology adoption comes through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Martin-Brower Company, L.L.C.
✨Know Your Stuff
Make sure you brush up on instructional design methodologies like ADDIE or SAM. Be ready to discuss how you've applied these frameworks in your previous roles, especially when creating training content for complex technical concepts.
✨Showcase Your Collaboration Skills
Since this role involves working with various stakeholders, prepare examples of how you've successfully collaborated with different teams. Highlight any experiences where you gathered content requirements or validated technical accuracy with subject matter experts.
✨Demonstrate Flexibility
Given the need to support multiple time zones, be prepared to discuss how you've managed competing priorities in past projects. Share specific instances where you adapted your approach to meet diverse team needs and project timelines.
✨Engage with Learning Technologies
Familiarise yourself with learning management systems and content authoring tools like Articulate or Camtasia. During the interview, mention any hands-on experience you have with these tools and how they helped you create effective training materials.