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- Tasks: Lead delivery excellence and inspire teams to achieve client success.
- Company: Join tmp, a trendsetting B2B agency with a global team of 300+ specialists.
- Benefits: Generous holiday, private healthcare, well-being support, and fun social events.
- Why this job: Make a real impact in a dynamic environment with top tech clients.
- Qualifications: 5-10 years in marketing agencies, strong account management, and delivery skills.
- Other info: Diverse team culture that values potential over perfection.
The predicted salary is between 48000 - 84000 £ per year.
This role is a maternity cover until September 2026. We’re also open to reduced hours (30 hours per week), with daily coverage required.
Welcome to tmp. We’re not just an agency; we’re the trendsetters in the integrated era of B2B, armed with a global team of 300+ B2B specialists ready to unlock your potential. Our clients include the biggest names in the tech universe. We’re talking partnerships with the trailblazers and the disruptors - working with them across the entire funnel to achieve the kind of growth that turns heads and wins awards. We thrive on identifying, recruiting, and nurturing talents and you’re next on our list!
About the role: At tmp, Programme Management Directors play a critical role in enabling great delivery across a portfolio, particularly within account management. This is a key, hands-on role, but it is not a functional leadership position. You’ll work closely with a Managing Partner, senior client leaders, and central operations teams rather than operating in isolation. This role is best suited to someone who has grown from a Senior Project Manager or Programme Director background and is ready to operate at a portfolio level – coaching teams, embedding best practice, and helping client work run smoothly, commercially and operationally.
What we are looking for: As a Programme Management Director, you’ll inspire confidence, promote delivery best practice, and help raise the standard of client service across your portfolio. You’ll act as a delivery enabler and coach, supporting teams to plan, manage and deliver work effectively while aligning to tmp’s values and global KPIs. You’ll balance strategic thinking with pragmatism, helping teams deliver high-quality work that meets client expectations and commercial goals. You’ll partner with the Portfolio senior leadership on delivery, resourcing and commercial considerations, supported by established processes and central teams.
What you will do:
- Client Programs & Delivery Enablement: Act as a best-practice advisor on delivery methodologies, supporting how work is scoped, planned and delivered across the portfolio. Work with Managing Partners, Account Directors and function leads to shape delivery approaches that are scalable and aligned to client needs. Support the planning and execution of centrally led delivery improvements within your portfolio. Support prioritisation discussions where required, in partnership with the Portfolio Managing Partner and senior client leaders.
- Mentorship & Team Development: Support recruitment and onboarding of Client Services delivery roles within the portfolio. Coach and mentor delivery and account management colleagues to strengthen leadership, commercial awareness and delivery confidence. Champion the delivery craft by supporting capability building, career development and consistent ways of working. Provide clear, constructive feedback to drive quality and continuous improvement.
- Commercial & Financial Support: Review high-level data on revenue recovery versus approved quotes, surfacing risks and supporting teams to put mitigation plans in place. Work with project managers and account leaders to scope work effectively, manage margins and identify commercial risks early. Support consistent commercial best practice across the portfolio, helping teams build strong financial understanding. Work with workflow and account leadership to support utilisation planning and visibility of capacity.
- Operational Portfolio Support: Support delivery planning and operational routines across the portfolio, ensuring consistency across clients and project types. Partner with workflow, resourcing and function leads to help align capacity with forecasted demand and team wellbeing. Act as a portfolio superuser for delivery tools and systems, supporting adoption and best practice. Contribute to internal communications and reporting on delivery health and operational performance. Support teams with research or identifying partners where needed.
- New Business Support: Contribute to pitches and RFPs by providing input on delivery approach, resourcing and feasibility. Support onboarding of new business to help teams mobilise work smoothly and at pace.
Success Is Measured By:
- Delivery roles within the portfolio achieving their utilisation targets
- Recovery and profitability of quoted revenue (supported through strong delivery practice)
- Your own utilisation at 35%
- Successful recruitment and onboarding outcomes
- Feedback from line managers and colleagues on coaching and delivery support
- Client feedback
Requirements Who you are: You’re passionate about delivery excellence and creating strong client experiences. You bring calm, clarity and pragmatism to complex work, and you enjoy helping others do their best work. You’re confident working with senior clients and colleagues, comfortable asking the tough questions, and motivated by improving how things get done. You bring energy, a solutions-first mindset, and a human approach to collaboration.
What you’ll bring: Experience in a marketing agency environment (around 5–10 years, with B2B experience). Strong account and programme management experience, with confidence applying delivery best practice. Hands-on experience using project management tools and supporting teams to work effectively. Credibility in working with senior clients and internal stakeholders. Good commercial awareness and experience supporting larger, complex programs. Confidence using core tools (Word, Excel, PowerPoint, Outlook).
Benefits: Generous holiday allowance (Plentiful PTO), Shutdown between Christmas and New Year, Private healthcare and dental insurance, Group income protection, Salary sacrifice pension scheme, Access to well-being coaching or counselling sessions once a week, Financial health support, Parental leave - 12 Weeks Full Pay for Primary Carers and an additional 50% pay for 12 more weeks. Social committee events. We have monthly social events including everything from game nights and bowling to kayaking, and pumpkin carving. Use our portal to access discounts and cashback at plenty of retailers. You can also sign up for our cycle-to-work scheme. Sustainable Future Giving. We want to help create a positive impact on our planet by donating to plant trees, tackling our impact, and helping to reduce emissions.
A note on applying: Not sure you tick every box? Apply anyway. Research shows some people hold back unless they meet 100% of the requirements. We do not want that to be you. At tmp, we hire for potential, mindset, and character as much as experience. If you are excited about the role but your background is not a perfect match, we would still love to hear from you. You might be exactly what we are looking for, either for this role or another. We are committed to building a diverse team because diversity fuels creativity and better results for everyone. We encourage applications from all backgrounds. If you need any accommodations during the process, just let us know.
Programme Management Director (8 month fixed term contract) in Wantage employer: The Marketing Practice
Contact Detail:
The Marketing Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Management Director (8 month fixed term contract) in Wantage
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at tmp or similar agencies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching tmp’s recent projects and clients. Show us you’re not just interested in the role but also in how you can contribute to our success stories.
✨Tip Number 3
Practice your delivery skills! As a Programme Management Director, you’ll need to inspire confidence. Run through common interview questions with a friend to nail your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Programme Management Director (8 month fixed term contract) in Wantage
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for delivery excellence and client experiences.
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Programme Management Director role. Use keywords from the job description to demonstrate that you understand what we’re looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of your successes in previous roles. We love to see how you've made an impact, especially in a marketing agency environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at tmp!
How to prepare for a job interview at The Marketing Practice
✨Know Your Stuff
Before the interview, dive deep into tmp's values and recent projects. Familiarise yourself with their approach to B2B marketing and how they work with clients. This will not only show your genuine interest but also help you align your answers with their expectations.
✨Showcase Your Coaching Skills
As a Programme Management Director, you'll be mentoring teams. Prepare examples of how you've successfully coached others in the past. Highlight specific situations where your guidance led to improved performance or client satisfaction.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific challenges in project management or client delivery. Think about potential scenarios related to resource allocation or managing client expectations, and prepare structured responses that demonstrate your strategic thinking and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the biggest challenges they face in client delivery, or how they measure success in this role. This shows your engagement and helps you assess if the company is the right fit for you.
