Senior Business Systems Manager in London

Senior Business Systems Manager in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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The Marketing Practice

At a Glance

  • Tasks: Lead integration of enterprise systems and optimise data processes for scalable growth.
  • Company: Join tmp, a trendsetting B2B agency with a global team of 300+ specialists.
  • Benefits: Enjoy generous PTO, private healthcare, well-being coaching, and a sustainable future initiative.
  • Why this job: Make a real impact by driving system improvements and fostering data literacy across the organisation.
  • Qualifications: 5+ years in business systems management with expertise in PSA, ERP, CRM, and BI platforms.
  • Other info: We value potential over perfection; apply even if you don't meet every requirement!

The predicted salary is between 36000 - 60000 £ per year.

Welcome to tmp! We are the trendsetters in the integrated era of B2B, armed with a global team of 300+ B2B specialists ready to unlock your potential. Our clients include the biggest names in the tech universe, working with them across the entire funnel to achieve growth that turns heads and wins awards. We thrive on identifying, recruiting, and nurturing talents.

What we are looking for:

This role exists to optimise how enterprise systems, data, and processes support scalable growth. You’ll lead integration across Kantata, Intacct, and HubSpot, ensuring data integrity, streamlined workflows, and actionable insights. Acting as a bridge between Operations, Finance, IT, and business stakeholders, you’ll drive system improvements, enable automation, and ensure platforms support operational efficiency and margin. This is a strategic and hands-on role requiring strong technical expertise, stakeholder management, and the ability to translate complex systems into practical solutions.

What you will do:

  • Strategic Systems Ownership: Define and deliver the multi-year business systems and data roadmap; Evaluate emerging technologies for ROI and readiness, including AI, Copilot, and data-warehouse tools; Represent Operations in cross-functional tech and data steering forums.
  • Integration and Data Architecture: Oversee middleware and API connections and maintain master data standards; Partner with Finance and IT to ensure end-to-end data integrity from project to invoice; Establish data governance model, definitions, and audit routines.
  • Process Engineering and Automation: Optimize key workflows for scalability and sponsor automation initiatives; Measure system-enabled efficiency gains and publish improvement metrics quarterly.
  • Leadership and Vendor Management: Manage external implementation partners; Lead vendor negotiations, renewals, and performance reviews across core platforms; Coordinate system budgets and report ROI to Operations and Finance leadership.
  • Change Enablement: Develop communication and training strategies for system changes; Foster a culture of data literacy and system confidence across the organization.

Requirements:

Who you are: Strategic and technically savvy, able to translate complex systems and data into practical, scalable solutions; Calm and solution-oriented under pressure; Highly collaborative, building alignment across Operations, Finance, IT, and business stakeholders; Operationally sharp, designing efficient workflows, enforcing governance, and driving data integrity; Proactive and organized, anticipating issues and following through on commitments; Communicative and influential, able to train, guide, and inspire teams to adopt new systems and processes effectively.

What you’ll bring: 5+ years of experience in enterprise business-systems management within professional services or marketing environments; Expertise in integrating PSA, ERP, CRM, and BI platforms; Proven experience leading system implementations and managing vendor relationships; Strong leadership and stakeholder-management skills; Experience developing or improving systems workflows, dashboards, or governance frameworks; Ability to work across multiple functions and geographies in a matrixed environment.

Benefits:

  • Generous holiday allowance (Plentiful PTO)
  • Shutdown between Christmas and New Year
  • Private healthcare and dental insurance
  • Group income protection
  • Salary sacrifice pension scheme
  • Access to well-being coaching or counselling sessions once a week
  • Financial health support
  • Parental leave - 12 Weeks Full Pay for Primary Carers and an additional 50% pay for 12 more weeks.
  • Access discounts and cashback at plenty of retailers; sign up for our cycle-to-work scheme.
  • Sustainable Future Giving - donating to plant trees and helping to reduce emissions.

A note on applying: Not sure you tick every box? Apply anyway. We hire for potential, mindset, and character as much as experience. If you are excited about the role but your background is not a perfect match, we would still love to hear from you. We are committed to building a diverse team because diversity fuels creativity and better results for everyone. We encourage applications from all backgrounds. If you need any accommodations during the process, just let us know.

Senior Business Systems Manager in London employer: The Marketing Practice

At tmp, we pride ourselves on being a forward-thinking employer that champions innovation and collaboration. Our vibrant work culture fosters professional growth through continuous learning opportunities and a commitment to employee well-being, including generous holiday allowances and comprehensive healthcare benefits. Located in a dynamic environment, we empower our team to drive impactful change while enjoying a supportive atmosphere that values diversity and creativity.
The Marketing Practice

Contact Detail:

The Marketing Practice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Business Systems Manager in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Senior Business Systems Manager role. You never know who might have the inside scoop on an opportunity!

✨Tip Number 2

Prepare for interviews by researching the company and its systems. Understand how they integrate platforms like Kantata, Intacct, and HubSpot. This will help you speak their language and show that you’re ready to hit the ground running.

✨Tip Number 3

Showcase your problem-solving skills! Be ready to discuss specific examples of how you've optimised workflows or improved data integrity in past roles. This will demonstrate your hands-on experience and strategic mindset.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are excited about joining our diverse team!

We think you need these skills to ace Senior Business Systems Manager in London

Enterprise Business Systems Management
Integration of PSA, ERP, CRM, and BI Platforms
Data Integrity Management
Middleware and API Oversight
Data Governance Frameworks
Process Engineering
Automation Initiatives
Stakeholder Management
Vendor Relationship Management
Cross-Functional Collaboration
Communication and Training Strategies
Strategic Planning
Problem-Solving Skills
Operational Efficiency Design
Change Management

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to optimise systems and drive growth. A little personality goes a long way!

Tailor Your Experience: Make sure to highlight your relevant experience in enterprise business-systems management. We’re looking for specific examples of how you've integrated platforms like PSA, ERP, or CRM. Show us how your skills align with what we need!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on how your past experiences can translate into practical solutions for our team.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at The Marketing Practice

✨Know Your Systems Inside Out

Make sure you’re well-versed in the enterprise systems mentioned in the job description, like Kantata, Intacct, and HubSpot. Familiarise yourself with their functionalities and how they integrate with each other. This will help you demonstrate your technical expertise and show that you can hit the ground running.

✨Showcase Your Strategic Thinking

Prepare to discuss how you’ve previously defined and delivered business systems roadmaps. Think of specific examples where you evaluated emerging technologies for ROI. This will highlight your ability to think strategically while being hands-on, which is crucial for this role.

✨Demonstrate Collaboration Skills

Since this role requires working across various departments, be ready to share examples of how you’ve built alignment among stakeholders in past projects. Highlight your communication style and how you foster collaboration, as this will resonate well with the interviewers.

✨Prepare for Change Management Questions

Expect questions about how you’ve managed system changes and trained teams in the past. Have a few anecdotes ready that illustrate your ability to develop communication strategies and foster a culture of data literacy. This will show that you can lead change effectively within the organisation.

Senior Business Systems Manager in London
The Marketing Practice
Location: London
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