Senior CRM Coordinator

Senior CRM Coordinator

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead and optimise CRM campaigns across email, SMS, and direct mail.
  • Company: Established UK retail business with a focus on innovation.
  • Benefits: Hybrid work model, competitive salary, and opportunities for career growth.
  • Other info: Collaborative environment with a focus on data-driven decision making.
  • Why this job: Take your CRM career to the next level and make a real impact.
  • Qualifications: 2+ years in CRM or lifecycle marketing, strong Excel skills required.

The predicted salary is between 30000 - 40000 £ per year.

Location: Blackpool (hybrid – 3 days onsite)

A well-established UK retail business is looking to hire a Senior CRM Coordinator to support and develop its CRM activity across email, SMS, and direct mail. This role is hands-on and suited to someone looking to take the next step in their CRM career, with responsibility for day-to-day execution as well as contributing to CRM strategy. You’ll work closely with CRM and marketing stakeholders, focusing particularly on lifecycle and automated campaigns.

Key Responsibilities

  • Deliver and optimise CRM campaigns across email, SMS, and direct mail
  • Support the build and ongoing optimisation of lifecycle and automated journeys
  • Own CRM campaign planning and execution from brief to delivery
  • Produce reporting and analysis to track performance and inform decisions
  • Work closely with wider marketing and digital teams

Experience Required

  • Minimum 2 years’ experience in a CRM or lifecycle marketing role
  • Hands-on experience with CRM or ESP platforms (e.g. Bloomreach or similar)
  • Strong Excel skills and confidence working with campaign data
  • Experience using analytics tools such as Google Analytics
  • Background in retail, ecommerce, or multi-channel environments preferred

Senior CRM Coordinator employer: The Marketing Meetup Ltd

As a Managing Partner in eCommerce at our global media network, you will thrive in a dynamic and inclusive work culture that prioritises innovation and collaboration. With a focus on employee growth, we offer extensive professional development opportunities and the chance to lead high-profile projects across Europe and North America, all while enjoying the flexibility of a hybrid working model in vibrant London. Join us to make a significant impact in the digital commerce landscape and be part of a team that values your expertise and vision.

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Contact Details:

The Marketing Meetup Ltd Recruitment Team

We think you need these skills to ace Senior CRM Coordinator

CRM Campaign Management
Email Marketing
SMS Marketing
Direct Mail Marketing
Lifecycle Marketing
Automated Campaigns
Reporting and Analysis