At a Glance
- Tasks: Manage high-volume creative campaigns across various channels and ensure smooth project execution.
- Company: Global marketing agency that values diversity and personal well-being.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Learn from industry experts and thrive in an inclusive environment.
- Why this job: Join a dynamic team and make a real impact in the marketing world.
- Qualifications: Experience in project management and strong relationship-building skills.
The predicted salary is between 45000 - 52000 £ per year.
The Company
Our client is a global marketing agency leveraging data, creativity, technology and empathy to deliver results at scale. They foster an inclusive workplace that values diversity and personal well-being.
The Role
We are looking for a bright and confident Project Manager to join the Service Delivery team, working on one of our largest and most established accounts. You'll support the Project Director of Marketing Ops with the smooth running of high-volume creative production campaigns across print, digital, email, DM, SMS, OOH and social.
Key Responsibilities
- Campaign Execution & Workflow
- Managing end-to-end production across DM, Email and SMS campaigns
- Briefing third-party suppliers via detailed change requests
- Overseeing campaign progression and liaising with suppliers on progress
- Managing proofing clinics, feedback and approvals processes
- Maintaining and improving production documentation and supplier briefs
- Workflow Management
- Setting up and maintaining workflow templates
- Training new users and maintaining user guides
- Troubleshooting queries and resolving issues
- Coordinating platform upgrades, improvements and roadmap
- Supporting maintenance of a digital asset DAM - content accuracy, metadata and licensing
- Managing a Jira helpdesk for operational requests including URLs, GA tags and QR codes
- Process Improvement
- Maintaining process flow diagrams and production documentation
- Supporting business continuity planning across the team
Role Requirements
- Proven experience in operations, service delivery or production project management
- Ability to manage multiple workstreams and stakeholders concurrently
- Technically proficient - CMS, workflow tools and project management methodologies
- Strong relationship builder at all levels
- Commercially minded with a curious, problem-solving approach
This is a genuinely multi-faceted role offering real strategic input, serious scale and the chance to learn from industry experts across strategy, data, research and behavioural sciences. You'll be part of an inclusive, diverse team that champions individuality and wellbeing.
