At a Glance
- Tasks: Lead ecommerce strategy, manage P&L, and drive online performance across platforms.
- Company: Fast-growing gifting brand with a heart, focused on joy and togetherness.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Ideal for those with a passion for gifting and luxury brands.
- Why this job: Make a real impact in a thriving brand while leading a passionate ecommerce team.
- Qualifications: Proven ecommerce leadership experience and strong commercial mindset required.
The predicted salary is between 60000 - 80000 £ per year.
Futureheads have partnered with a fast-growing, much-loved gifting brand to find a Head of Ecommerce. In a category all about bringing joy and togetherness, this business is scaling fast and doing it with genuine heart, pairing a warm, feel-good brand with serious commercial ambition. As they continue to evolve, ecommerce sits right at the centre of how they acquire customers, drive retention, and grow online, and this role owns that performance end to end. This is a brilliant role for someone who's equally comfortable owning the P&L and getting hands‑on in the detail of day‑to‑day trading. Reporting into the Head of Marketing, you'll have full accountability for online performance across both the Shopify website and marketplaces (Amazon in particular), leading the ecommerce team and working hand in hand with marketing, brand and operations to deliver sustainable, profitable growth.
WHAT YOU'LL BE DOING
- Owning ecommerce revenue, P&L, conversion rate, AOV and profitability targets, including sales forecasting for budgeting, seasonal peaks and day‑to‑day procurement.
- Overseeing day‑to‑day trading through the Ecommerce Manager, monitoring performance against forecast and acting fast on risks and opportunities.
- Owning online acquisition across SEO and PPC, setting strategy and targets with channel specialists, and keeping paid and organic aligned to commercial goals.
- Taking full ownership of Amazon performance (sales, TACOS, profitability), leading PPC, listings, content and pricing, and driving visibility, ranking and conversion through best‑in‑class marketplace execution.
- Ensuring strong in‑stock performance across the Amazon range and providing demand forecasts to support stock planning and protect ranking.
- Owning the end‑to‑end online customer journey, delivering CRO initiatives with design and development, and letting data and testing drive every decision.
- Leading and developing the ecommerce team, providing clear direction, structure and accountability, and building capability for future growth.
- Aligning onsite experience with retention activity (email, loyalty, lifecycle) alongside the Brand and Customer team.
ABOUT YOU
- Proven experience in an ecommerce leadership role, ideally within a DTC or retail business.
- Strong commercial mindset, comfortable owning revenue and profitability targets.
- Deep understanding of ecommerce metrics (conversion, AOV, CAC, LTV) and the ability to turn insight into action.
- Strong experience managing an Amazon marketplace channel, across both organic and paid performance drivers.
- Comfortable operating at both strategic and hands‑on levels, with strong leadership and stakeholder management skills.
- Bonus points for experience in seasonal or peak‑driven ecommerce, gifting or luxury brands, Shopify, and selling across D2C, D2B and international.
Head of Ecommerce employer: The Marketing Meetup Ltd
As a Managing Partner in eCommerce at our global media network, you will thrive in a dynamic and inclusive work culture that prioritises innovation and collaboration. With a focus on employee growth, we offer extensive professional development opportunities and the chance to lead high-profile projects across Europe and North America, all while enjoying the flexibility of a hybrid working model in vibrant London. Join us to make a significant impact in the digital commerce landscape and be part of a team that values your expertise and vision.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Ecommerce
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like The Marketing Meetup Ltd are looking for when hiring for a Head of Ecommerce.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to The Marketing Meetup Ltd for the Head of Ecommerce, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at The Marketing Meetup Ltd as a Head of Ecommerce, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out The Marketing Meetup Ltd’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Ecommerce.
We think you need these skills to ace Head of Ecommerce
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at The Marketing Meetup Ltd, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with The Marketing Meetup Ltd's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at The Marketing Meetup Ltd. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at The Marketing Meetup Ltd
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that The Marketing Meetup Ltd uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at The Marketing Meetup Ltd. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
