At a Glance
- Tasks: Lead our Shopify ecosystem, optimising site performance and driving conversions for ripple⁺ and Droplet.
- Company: Join one of the UK's fastest-growing wellness brands focused on healthier habits.
- Benefits: Competitive salary, flexible working, and a chance to make a real impact.
- Other info: Dynamic role with opportunities for growth and learning in a fast-paced environment.
- Why this job: Be part of a passionate team transforming wellness through innovative e-commerce strategies.
- Qualifications: 3+ years in DTC e-commerce with strong Shopify and CRO experience.
The predicted salary is between 40000 - 50000 £ per year.
ripple⁺ is one of the UK's leading and fastest-growing wellness brands. We operate across two key categories: ripple⁺ inhalables, a revolutionary approach to nicotine-free inhalation, and Droplet, our modern home fragrance brand that transforms spaces with clean, high-quality aromas.
ripple⁺ Brand DNA
- Extreme Ownership: Take full responsibility for every outcome within your control.
- Pursuit of Quality: How you do anything is how you do everything. Excellence is a habit.
- Purpose: Be here because you want to be — we are a passionate, long-term-focused team.
- Growth Mindset: Embrace continuous learning, resilience, and adaptability to thrive.
The Role
As E-commerce Manager, you will own our Shopify ecosystem end-to-end. You are responsible for making our sites fast, flawless, conversion-optimised, and continuously improving across both ripple⁺ and Droplet. You'll work closely with Performance Marketing, Retention Marketing, and Creative teams and manage external developers to turn traffic into revenue while maintaining an extremely high standard of execution across every touchpoint. This is a detail-obsessed, ownership-first role. Ideas matter here, but execution matters more.
Key Responsibilities
- Own end-to-end site performance across all Shopify storefronts (US and UK), ensuring best-in-class UX, site speed, and conversion across both ripple⁺ and Droplet.
- Define and execute e-commerce strategy by category, campaign, and traffic source — tailoring site experience, merchandising, and landing pages in close partnership with marketing.
- Run regular full-site audits to identify and resolve UX friction, checkout issues, tracking gaps, and mobile vs. desktop inconsistencies; maintain documentation and QA checklists.
- Own end-to-end delivery of site builds and rebuilds, acting as internal lead across designers, developers, and stakeholders to ship on time, on brief, and with zero critical issues.
- Lead CRO across all sites through structured testing of landing pages, PDPs, checkout flows, and traffic-source funnels using A/B and multivariate frameworks.
- Own the implementation and ongoing management of e-commerce software, CRO tools, analytics, tracking, and personalisation solutions — all cleanly integrated into Shopify.
- Build and maintain performance reporting across conversion rate, AOV, revenue by site and region, and funnel and page-level performance; translate data into clear actions and share regular updates with the marketing team and leadership.
What We're Looking For
- 3+ years in DTC e-commerce, with deep hands-on Shopify experience.
- Proven CRO and structured experimentation experience.
- Experience managing sites across multiple regions or storefronts.
- Extremely high attention to detail — you catch things others miss.
- Comfortable owning projects end-to-end with minimal hand-holding.
- Strong grasp of analytics, attribution, and what drives conversion.
Reports Into Co-founders & Head of Performance & Digital.
E-Commerce Manager employer: The Marketing Meetup Ltd
At ripple⁺, we pride ourselves on being a dynamic and innovative employer within the wellness industry, offering our E-Commerce Manager the opportunity to lead our Shopify ecosystem in a fast-paced, growth-oriented environment. Our culture is built on extreme ownership and a commitment to quality, ensuring that every team member has the chance to thrive through continuous learning and collaboration. Located in the heart of the UK, we provide a supportive atmosphere where your ideas can flourish, and your contributions directly impact our mission to promote healthier habits.
