At a Glance
- Tasks: Lead customer support operations and ensure top-notch service across digital platforms.
- Company: Join a dynamic team at The Marketing Meetup Ltd, a leader in Tech FMCG.
- Benefits: Enjoy a supportive work culture with growth opportunities and competitive perks.
- Other info: Be part of a vibrant environment focused on innovation and customer experience.
- Why this job: Make a real difference in customer satisfaction while leading a passionate team.
- Qualifications: Experience in Tech FMCG and strong leadership skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
The Marketing Meetup Ltd is looking for a Support Manager to lead customer support operations within their e Commerce & B2C division.
You will be responsible for ensuring high-quality service across various digital platforms while managing frontline relationships with customers.
This operational role emphasizes team leadership and driving online customer satisfaction, making it essential for applicants to have experience in the Tech FMCG sector ideally.
A supportive work culture and opportunities for growth are integral parts of this position.
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We think you need these skills to ace Hybrid Ecommerce & CX Lead (Tech FMCG) in Croydon
Customer Support Management
Team Leadership
eCommerce Experience
B2C Operations
Digital Platform Management
Customer Relationship Management
Online Customer Satisfaction
