Job Summary:
The Marker Hotel in central London is looking for a friendly, dedicated hotel receptionist to join our team. Here, you\'ll be the welcoming face of our charming, family-run hotel, set in one of London\'s most vibrant neighborhoods. We have 15 bedrooms in a beautiful, vintage building.
Paid Holiday:
14 days including bank holidays
Shifts:
20-25 hours per week, including weekends.
Available to work any day of the week.
What your role will be:
- Give guests a warm, friendly welcome.
- Help with serving breakfast to start guests\' day off right
- Make check-ins and check-outs easy and smooth
- Answer calls and guest questions with a helpful attitude
- Share tips on hotel services and the best local spots to explore
- Handle bookings, changes, and cancellations with care
- Keep the front desk tidy and guest details updated
- Work closely with housekeeping and maintenance to keep guests happy
- Pass along guest feedback to management to keep improving their experience
Requirements:
The successful applicant will have:
- Previous experience in a customer-focused industry
- Ability to work flexible hours, including evenings and weekends.
- Fluent in English (written and spoken)
- Friendly, approachable personality.
- Excellent phone manner and communication skills
- Passion for delivering an amazing experience to our customers.
- Ability to work in a fast-paced environment.
- Bilingual skills are highly desirable.
- Competent level of IT proficiency
Join our team as a Hotel Receptionist where you will play a vital role in creating memorable experiences for our guests Be part of The Marker Hotel where there are exciting opportunities for career progression and development.
Job Type: Part-time
Pay: £13.00 per hour
Benefits:
- Employee discount
Experience:
- Customer service: 1 year (required)
Work Location: In person
