At a Glance
- Tasks: Lead hotel operations and ensure exceptional guest experiences every day.
- Company: Join a top-rated hospitality company that values its people.
- Benefits: Competitive salary, annual bonus, 28 days holiday, and birthday off.
- Other info: Supportive leadership team with opportunities for growth and development.
- Why this job: Make a real impact in a popular seaside hotel while developing your career.
- Qualifications: Experience in hotel management and a passion for outstanding hospitality.
The predicted salary is between 29700 - 36300 £ per year.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
The Marine Hotel – Paignton is situated on a level position, directly opposite Paignton Seafront and a short walk to the town centre, with a free on-site car park, subject to availability, and free Wi-Fi within our bar lounge.
The Role - Reporting directly to the Cluster General Manager, you will be responsible for the day-to-day leadership of hotel operations, ensuring every department consistently delivers exceptional guest experiences while achieving strong commercial performance. Working in partnership with the Cluster General Manager, you will provide strategic and operational leadership across the hotel, driving performance, developing talent, and embedding a culture of accountability, collaboration, and service excellence. This is a highly visible, hands-on leadership role where you will lead from the front, supporting your teams, engaging with guests, and setting the standard every day.
Key Responsibilities:
- Lead the day-to-day operation of the hotel.
- Support the Cluster General Manager in delivering the hotel's commercial and strategic objectives.
- Directly manage, coach, and develop the team.
- Drive exceptional guest satisfaction through consistent operational excellence.
- Lead, motivate and inspire teams to achieve outstanding results.
- Support in managing payroll, labour costs, budgets, and departmental profitability.
- Identify opportunities to improve operational efficiency while maintaining exceptional guest service.
- Ensure compliance with company policies, brand standards, and all statutory requirements.
- Foster a positive, inclusive culture where colleagues feel valued, supported and empowered to succeed.
About You: You will be a confident, engaging and commercially minded hotel leader who is passionate about developing people and delivering outstanding hospitality. To succeed in this role, you will have:
- Significant senior operational leadership experience.
- Previous experience as a Deputy General Manager or Operations Manager in a full-service hotel.
- A strong Food & Beverage background is essential.
- Strong commercial acumen with experience managing budgets, forecasting, and driving profitability.
- A hands-on leadership style with the flexibility to support operational teams whenever required.
- Excellent communication, coaching and relationship-building skills.
- A proven track record of developing high-performing teams and future leaders.
- A passion for delivering exceptional guest experiences and creating a positive workplace culture.
Why Join the Marine Hotel - Paignton: This is a fantastic opportunity to make a real impact within a popular hotel in the seaside town of Paignton. At The Marine, we invest in our people, celebrate success, and believe that outstanding guest experiences begin with engaged and empowered colleagues. You will join a supportive leadership team where your ideas are valued, your development is encouraged and your contribution will make a lasting difference.
What We Offer:
- Competitive salary.
- Annual bonus scheme.
- 28 days holiday including Bank Holidays.
- Your birthday off with pay.
- Happi Benefits platform.
- Company pension.
- Group-wide hotel discounts.
- Ongoing learning and development.
- Career progression opportunities within a growing hospitality business.
EQUAL OPPORTUNITIES: RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
Hotel Manager in Paignton employer: The Marine Hotel
At RBH, we pride ourselves on being a top employer in the hospitality sector, where our people are our greatest asset. Located in the picturesque seaside town of Paignton, The Marine Hotel offers a vibrant work culture that prioritises employee wellbeing, diversity, and professional growth. With competitive salaries, generous holiday allowances, and a commitment to developing talent, we ensure that every team member feels valued and empowered to deliver exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager in Paignton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Marine Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Marine Hotel
Don't be shy about reaching out to The Marine Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Manager in Paignton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Marine Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Marine Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
