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- Tasks: Coordinate site operations for a vibrant marine biology hub, ensuring a clean and safe environment.
- Company: Join the Marine Biological Association, a leader in marine research and discovery.
- Benefits: Enjoy a full-time role with flexible hours and opportunities for hands-on experience.
- Why this job: Be part of a dynamic team where no two days are the same, making a real impact.
- Qualifications: Customer service experience and strong organisational skills are essential; a driving license is required.
- Other info: Apply by 13th July 2025; interviews scheduled for the week of 21st July 2025.
The predicted salary is between 28800 - 43200 £ per year.
Contract type: Open ended - Full time (37 hours per week)
Location: The Marine Biological Association, Plymouth, PL1 2PB, UK
About The Role: Join us as our Site Services Coordinator. This is a new position that will be central to coordinating how our site operates as a welcoming, clean, safe and secure destination for marine biology discovery. No day will be the same. You’ll be coordinating contractors undertaking maintenance works, overseeing our on-site welfare facilities for staff, students and visitors, arranging catering for events, monitoring compliance and supporting the wider research Facilities Team. You must be able to work at pace, be hands-on and flexible to get the job done and be adept at switching between tasks and projects.
Essential experience/skills/qualifications:
- Customer Service Level 3 Apprenticeship or similar post-secondary education or training with a good standard of English and Maths (Grade 5-9)
- Demonstrable experience of working in a customer-facing environment providing a high standard of customer service both on the phone, email and in person
- Strong organisational skills with the ability to work independently using initiative and prioritising work to meet deadlines
- Experience of planning and providing food and beverage facilities such as purchasing and stock taking
- Effective communication skills with confidence to communicate at all levels both internally and externally (staff, students, visitors and contractors)
- Physical ability to undertake a range of porterage and cleaning duties as required (with or without reasonable accommodation) such as lifting/carrying deliveries, use of cleaning equipment, room and laboratory equipment set up
- IT skills including use of Microsoft packages and ability to learn other systems
- Ability to work at pace with attention to detail
- Knowledge of health and safety and safe working practices
- Flexible attitude and ability to work unsociable hours as required
- Full driving license
Please visit our website for the full job description.
How to apply: Please email recruitment@mba.ac.uk quoting reference 0625SSC. You will need to provide three things to apply: Covering letter that outlines your previous and most relevant experience and explains how and why this makes you right for the role. CV of education and employment history along with details of two referees (one must be your current employer). References will not be sought in advance. Confirmation of your right to live and work in the UK. Your application will not be considered without this information. Interviews will take place the week of 21 July 2025. Closing date: 13th July 2025.
Site Services Coordinator employer: The Marine Biological Association
Contact Detail:
The Marine Biological Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Services Coordinator
✨Tip Number 1
Familiarise yourself with the Marine Biological Association and its mission. Understanding their focus on marine biology will help you tailor your conversations during interviews, showing that you're genuinely interested in their work.
✨Tip Number 2
Highlight your customer service experience in your discussions. Since this role requires strong customer-facing skills, be ready to share specific examples of how you've successfully handled customer interactions in the past.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage multiple tasks. This role demands flexibility and the ability to switch between projects, so think of instances where you've successfully juggled various responsibilities.
✨Tip Number 4
Be ready to demonstrate your knowledge of health and safety practices. Since the role involves overseeing site operations, having a solid understanding of safe working practices will set you apart from other candidates.
We think you need these skills to ace Site Services Coordinator
Some tips for your application 🫡
Tailor Your Covering Letter: Make sure to customise your covering letter for the Site Services Coordinator role. Highlight your relevant experience in customer service and any specific examples of how you've successfully coordinated tasks or projects in the past.
Showcase Organisational Skills: In your CV, emphasise your strong organisational skills. Provide examples of how you've managed multiple tasks or projects simultaneously, especially in a customer-facing environment.
Demonstrate Communication Skills: Effective communication is key for this role. In both your covering letter and CV, mention instances where you successfully communicated with various stakeholders, such as staff, students, and contractors.
Include Relevant Qualifications: Ensure you list your qualifications clearly, especially your Customer Service Level 3 Apprenticeship or equivalent. Mention any additional training or certifications that relate to health and safety or food and beverage management.
How to prepare for a job interview at The Marine Biological Association
✨Showcase Your Customer Service Skills
Since the role requires a high standard of customer service, be prepared to share specific examples from your past experiences. Highlight situations where you successfully handled customer inquiries or resolved issues, demonstrating your ability to communicate effectively.
✨Demonstrate Organisational Abilities
The Site Services Coordinator position demands strong organisational skills. Discuss how you've managed multiple tasks or projects simultaneously in previous roles. Use examples that showcase your ability to prioritise and meet deadlines.
✨Familiarise Yourself with Health and Safety Practices
Knowledge of health and safety is crucial for this role. Brush up on relevant regulations and be ready to discuss how you've implemented safe working practices in past positions. This will show your commitment to maintaining a safe environment.
✨Prepare for Practical Scenarios
Given the hands-on nature of the job, be ready for practical questions or scenarios during the interview. Think about how you would handle specific situations related to maintenance coordination or catering arrangements, and articulate your thought process clearly.
