At a Glance
- Tasks: Lead and inspire our reception team to deliver exceptional patient care.
- Company: Join a close-knit GP practice committed to community and collaboration.
- Benefits: Enjoy NHS Pension, personal development support, and a warm workplace culture.
- Other info: Dynamic role with opportunities for professional growth in a supportive environment.
- Why this job: Make a real difference in patient services while growing your leadership skills.
- Qualifications: Experience in team leadership and a passion for patient care.
The predicted salary is between 30000 - 40000 £ per year.
As our new Reception Supervisor, you will step into a pivotal leadership role at the very heart of our GP practice, driving the daily success of our front‑line team. We are looking for someone who will inspire, mentor, and support our reception staff to deliver a seamless, high‑quality, and deeply compassionate service to our patients. Your day‑to‑day will be dynamic and rewarding: you will handle team rotas, coordinate vital clinical workflows like appointment booking and care navigation, and act as a trusted bridge between patients, staff, and practice management. By championing a culture of continuous improvement, strict confidentiality, and professional growth, you will directly shape a welcoming, efficient environment where both our team and our local community can thrive. This role is a job share with our existing supervisor at 28 hours a week across 5 days. Our normal opening hours are 08:00‑18:30 and we also provide enhanced access hours from 07:00‑19:30.
Main duties of the job
- Team Leadership: Supervise, support, and rota the reception team. Assist with recruitment, induction, training, and appraisals.
- Daily Operations: Oversee appointments, workflow, repeat prescriptions, room allocations, and patient communications.
- Patient Services: Support effective care navigation and signposting. Handle escalated patient queries and complaints with empathy.
- Quality Improvement: Monitor team performance and identify ways to continuously improve our patient services.
- Compliance: Maintain strict confidentiality (UK GDPR) and uphold high health, safety, and infection control standards.
At The Manor Surgery in Beeston, we pride ourselves on being a 7‑partner GP practice driven by a shared commitment to exceptional patient care and a truly supportive workplace. We are a close‑knit team who strive to provide excellent patient care for our patients. Our work ethic is built on collaboration, high standards, and a passion for our local community, meaning we tackle the daily rewards and fast‑paced challenges of primary care together. You will be joining a dedicated reception team that celebrates success, supports one another through busy days, and laughs together. Alongside a warm and inclusive atmosphere, we offer fantastic benefits, including access to the NHS Pension Scheme and a strong commitment to your personal development and well‑being.
Reception Supervisor in Beeston employer: The Manor Surgery
At The Manor Surgery in Beeston, we are not just a GP practice; we are a community dedicated to exceptional patient care and a supportive work environment. As a Reception Supervisor, you will thrive in a collaborative culture that values personal development, offers access to the NHS Pension Scheme, and fosters a warm atmosphere where team success is celebrated. Join us to make a meaningful impact while enjoying a dynamic role that prioritises both professional growth and the well-being of our staff and patients alike.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor in Beeston
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Reception Supervisor in Beeston
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at The Manor Surgery, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at The Manor Surgery
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at The Manor Surgery.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at The Manor Surgery.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at The Manor Surgery can really resonate with interviewers and show your commitment to the field.
