At a Glance
- Tasks: Keep our beautiful pub clean and welcoming for guests while working with a friendly team.
- Company: Join the award-winning Manor House Inn, a charming 17th-century pub in Somerset.
- Benefits: Enjoy free meals, discounts, birthday vouchers, and exciting team events.
- Other info: Opportunities for growth and training tailored just for you.
- Why this job: Be part of a supportive team that values your contribution to guest experiences.
- Qualifications: Housekeeping experience preferred; bring your positive energy and teamwork spirit.
The predicted salary is between 30000 - 35000 £ per year.
The Manor House Inn is a beautifully preserved 17th-century pub in the heart of Ditcheat, Somerset. We were named Best Country Pub in Somerset for 2026, on top of a couple of Sunday Times Best Places to Stay listings – nine bedrooms, classic pub bangers, Nole pizza, and a team we'd like to grow. We’re on the hunt for a reliable and detail orientated Housekeeper. If you take pride in creating clean, welcoming spaces and want to be part of a hospitality team that truly cares about guest experience, this is a fantastic opportunity.
As a Housekeeper for Chickpea Group, you’ll play a key role in ensuring our rooms and public areas are maintained to the highest standard, helping guests feel comfortable and at home while working as part of a supportive and friendly team.
The good stuff:
- You eat from the menu if you work six hours.
- Enjoy 50% off food at any of our pubs (Monday-Thursday).
- We host the Annual Chickpea Awards Bash, to celebrate our teams.
- £100 voucher on your Birthday to spend at any of our places.
- Each month there are rewards and giveaways.
- We mark length of service.
- Team trips and away days.
- 24/7 support available for your mental, physical and financial health.
- Clear promotion pathways.
- Training programmes built around you.
Our mission – At Chickpea, we're reimagining rural hospitality. That means bringing well-loved pubs back to life, serving honest food and decent booze, and creating places where locals, regulars and visitors all feel at home. We're founder-owned and seven years in. Today, we run ten pubs across the Southwest, but the idea hasn't changed much since day one. Great pubs are built by great people. We're lucky to work with a brilliant bunch already, and we're always looking for more.
What You’ll Be Doing:
- Cleaning and tidying communal areas of the business including customer bathrooms.
- Welcoming guests with warmth, energy, and a big smile.
- Delivering exceptional hospitality from start to finish.
- Handling guest requests like a pro.
- Working closely with your team members to create a great vibe.
What We’re Looking For:
- Experience in a housekeeping role is preferable.
- Someone who takes pride in getting things spot on.
- Positive, reliable, and ready to get stuck in.
- A natural team player with great energy.
Housekeeper in Shepton Mallet employer: The Manor House Inn
The Manor House Inn offers a vibrant and supportive work environment where team members are celebrated for their contributions to creating exceptional guest experiences. With generous benefits like 50% off food, birthday vouchers, and clear pathways for career advancement, employees can thrive both personally and professionally in this charming 17th-century pub located in the picturesque village of Ditcheat, Somerset. Join us in reimagining rural hospitality and be part of a dedicated team that values your hard work and commitment.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Shepton Mallet
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Manor House Inn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Manor House Inn
Don't be shy about reaching out to The Manor House Inn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper in Shepton Mallet
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Manor House Inn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Manor House Inn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
