At a Glance
- Tasks: Welcome guests with warmth and deliver exceptional hospitality.
- Company: Join the energetic Chickpea Group at The Manor House Inn.
- Benefits: Competitive pay, team discounts, birthday vouchers, and structured training.
- Other info: Real opportunities for growth and team outings await you!
- Why this job: Be part of a fun team and create memorable experiences for guests.
- Qualifications: Experience in hospitality and a genuine love for food and people.
The predicted salary is between 17000 - 28000 £ per year.
Location: The Manor House Inn, Ditcheat
Job Type: full time or part time
Salary: £8.20 - £13.50 per hour - dependant on age and experience
Join the Chickpea Group Team! We’re on the hunt for experienced, motivated Front of House Assistants to join our brilliant team at The Manor House Inn. If you love great food, proper drinks, and looking after people like they’re guests in your own home then you’ll fit right in. We’re all about doing things properly, paying attention to the little details, and delivering genuinely great hospitality every single time. We’re Chickpea Group, a growing collection of pubs with rooms and pizza spots across the Southwest. We’re energetic, ambitious, and building something special. Most importantly, our team members are at the heart of it all. Work with us and you’ll be surrounded by great people, with real opportunities to grow and move across the group.
Perks of Working with Us
- A fair share of variable TRONC
- 50% team discount across all our places
- Monthly team rewards — we love celebrating wins
- £100 birthday voucher — because your day matters
- Employer pension contributions
- Proper life-work balance with regular days off
- Structured (but relaxed) training — service-based knowledge is key
- Real opportunities to grow — we promote from within
- Uniform provided
- Supplier trips & team days out
What You’ll Be Doing
- Welcoming guests with warmth, energy, and a big smile
- Delivering exceptional hospitality from start to finish
- Handling bookings, questions, and guest requests like a pro
- Working closely with your team members to create a great vibe
- Making sure every guest leaves happy (and keen to come back)
What We’re Looking For
- Experience in a busy front of house or hospitality role
- A genuine love for food, drink, and people
- Someone who takes pride in getting things spot on
- Positive, reliable, and ready to get stuck in
- A natural team player with great energy
Front of House Assistant in Shepton Mallet employer: The Manor House Inn
At Chickpea Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture where team members are valued and supported. With opportunities for growth within our expanding collection of pubs and a focus on genuine hospitality, you'll enjoy a fair share of rewards, including team discounts, monthly celebrations, and structured training. Join us at The Manor House Inn in Ditcheat, where your passion for great food and service will be nurtured in a friendly and energetic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant in Shepton Mallet
✨Tip Number 1
Get to know the Chickpea Group! Research their values and what makes them tick. When you walk in for an interview, show that you’re not just another candidate but someone who genuinely connects with their mission of delivering great hospitality.
✨Tip Number 2
Practice your people skills! As a Front of House Assistant, you’ll be the face of the inn. Role-play with friends or family to nail down how you’d welcome guests and handle their requests with warmth and energy.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable when you show up. It shows you care about the role and are ready to represent the Chickpea Group with pride.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Front of House Assistant in Shepton Mallet
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Application:Make sure to tailor your application to the Front of House Assistant role. Highlight any relevant experience in hospitality and share specific examples of how you've delivered great service in the past.
Keep It Clear and Concise:We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team at The Manor House Inn.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with the Chickpea Group.
How to prepare for a job interview at The Manor House Inn
✨Know the Company
Before your interview, take some time to research The Manor House Inn and the Chickpea Group. Understand their values, what they stand for, and their approach to hospitality. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Experience
Be ready to discuss your previous experience in front of house roles. Think of specific examples where you delivered exceptional service or handled challenging situations. This will demonstrate your capability and how you can contribute to creating that great vibe they’re looking for.
✨Emphasise Teamwork
Since this role requires working closely with others, highlight your teamwork skills. Share stories that illustrate how you’ve collaborated with colleagues to enhance guest experiences or solve problems together. This will show that you’re a natural team player who fits well into their energetic environment.
✨Bring Your Energy
The Manor House Inn is all about warmth and energy, so make sure to bring that to your interview. Smile, be enthusiastic, and let your passion for hospitality shine through. This will help you connect with the interviewers and leave a lasting impression.
