At a Glance
- Tasks: Provide top-notch service support for Manitowoc tower cranes across the UK.
- Company: Join Manitowoc, a leader in premium lifting solutions with Potain and Grove brands.
- Benefits: Competitive salary, hands-on experience, and opportunities for career advancement.
- Other info: Enjoy a customer-focused role with plenty of problem-solving opportunities.
- Why this job: Be part of a dynamic team making a real impact in the lifting industry.
- Qualifications: Experience in hydraulic, electrical, or mechanical systems; crane experience is essential.
The predicted salary is between 36000 - 60000 £ per year.
Manitowoc, international leader in providing premium lifting solutions with Potain and Grove brands, is looking for Tower Service Technicians to strengthen the Potain Product Support Team based in Buckingham and serving UK & Ireland.
Main activities in the Role:
- To provide field-based service support for all Manitowoc tower crane products within the UK.
- Be responsible for providing Customers with high quality after sales support, using your judgement in making the correct technical and commercial decisions.
- Produce fast and effective service and maintenance in line with the product requirements.
- Provide if required supervision to MTW/Customer resourced erections/dismantles and parts.
To be successful in this role:
- Technical expertise in Hydraulic/Electrical/Mechanical.
- Crane experience essential.
- Full UK driving license.
- Customer Focus.
- Proactivity / Problem Solving.
- Excellent Communication Skills.
Field Service Technician Potain employer: The Manitowoc Company
Contact Detail:
The Manitowoc Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician Potain
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical expertise during interviews or networking chats. Bring up your experience with hydraulic, electrical, and mechanical systems to really impress.
✨Tip Number 3
Be proactive! If you see a company you want to work for, don’t wait for them to post a job. Reach out directly and express your interest. A little initiative can go a long way!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to check it out and submit your application directly for the best chance at landing that Field Service Technician role.
We think you need these skills to ace Field Service Technician Potain
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical expertise in hydraulic, electrical, and mechanical systems. We want to see how your experience aligns with the role of a Field Service Technician for Potain cranes.
Showcase Customer Focus: In your application, emphasise your customer service skills. We value candidates who can provide high-quality after-sales support and demonstrate a proactive approach to problem-solving.
Highlight Relevant Experience: If you've worked with cranes or similar machinery before, make it known! We’re looking for someone with crane experience, so don’t hold back on sharing those details.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Manitowoc.
How to prepare for a job interview at The Manitowoc Company
✨Know Your Cranes
Make sure you brush up on your knowledge of tower cranes, especially the Potain and Grove brands. Be ready to discuss specific models and their features, as well as any relevant experience you have with hydraulic, electrical, or mechanical systems.
✨Customer Focus is Key
Since this role involves providing high-quality after-sales support, think of examples where you've gone above and beyond for a customer. Prepare to share how you’ve handled challenging situations and maintained strong relationships with clients.
✨Show Off Your Problem-Solving Skills
Be prepared to discuss times when you've encountered technical issues and how you resolved them. Highlight your proactive approach and ability to make sound decisions under pressure, as these are crucial for a Field Service Technician.
✨Communication is Crucial
Excellent communication skills are a must in this role. Practice explaining complex technical concepts in simple terms, as you may need to communicate with customers who aren't as technically savvy. This will show that you can bridge the gap between technical expertise and customer understanding.