Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support Potain customers with top-notch service for tower cranes across the UK.
- Company: Join Manitowoc, a global leader in premium lifting solutions with renowned brands like Potain and Grove.
- Benefits: Enjoy competitive pay, hands-on experience, and opportunities for growth in a dynamic environment.
- Why this job: Be part of a team that values quality service and customer satisfaction while working with cutting-edge technology.
- Qualifications: Technical skills in crane operations and maintenance are essential; previous experience is a plus.
- Other info: This role offers a chance to work on exciting projects and develop your career in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Manitowoc, international leader in providing premium lifting equipment with Potain and Grove brands, is looking for a Mobile Field Service Technician to support our customers with all Grove products.
Responsibilities
- To provide field-based service support for all Manitowoc mobile crane products within the UK.
- Be responsible for providing Customers with high quality after sales support, making the correct technical and commercial decisions.
- Produce fast and effective service and maintenance in line with the product requirements.
- Provide technical support when new machines are delivered.
Requirements
- Technical expertise in Hydraulic/Electrical/Mechanical.
- Crane experience essential.
- Full UK driving license.
- Customer Focus.
- Proactivity / Problem Solving.
- Excellent Communication Skills.
- Fluent in English.
- Available to frequently travel across UK.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Engineering and Information Technology
Industries
- Machinery Manufacturing
#J-18808-Ljbffr
Field Service Tech III employer: The Manitowoc Company
Contact Detail:
The Manitowoc Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Tech III
✨Tip Number 1
Familiarise yourself with Manitowoc's Potain and Grove brands. Understanding their products and services will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Manitowoc. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss specific examples of your previous field service experience. Highlight situations where you provided high-quality customer support or made critical technical decisions, as these are key aspects of the role.
✨Tip Number 4
Stay updated on industry trends and advancements in tower crane technology. Showing that you are knowledgeable about the latest developments can set you apart from other candidates.
We think you need these skills to ace Field Service Tech III
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Tower Field Service Technician at Manitowoc. Highlight your experience in providing field-based service support and any relevant technical skills in your application.
Tailor Your CV: Make sure your CV reflects your experience with tower crane products and after-sales support. Use specific examples to demonstrate your ability to make technical and commercial decisions effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the industry and your understanding of Manitowoc's products. Mention how your skills align with their needs and your commitment to providing high-quality service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at The Manitowoc Company
✨Know Your Technical Stuff
As a Field Service Technician, you'll need to demonstrate your technical knowledge about Manitowoc's tower crane products. Brush up on the specifications, common issues, and maintenance procedures to show that you can provide high-quality after-sales support.
✨Showcase Problem-Solving Skills
During the interview, be prepared to discuss how you've tackled technical challenges in the past. Use specific examples to illustrate your judgement in making the right decisions under pressure, as this role requires quick and effective service.
✨Emphasise Customer Service
Since the role involves direct interaction with customers, highlight your experience in providing excellent customer service. Discuss how you’ve handled customer queries or complaints, ensuring they feel valued and supported.
✨Demonstrate Teamwork and Leadership
If the job requires supervising customer resourced erections and dismantles, be ready to talk about your leadership experience. Share examples of how you've successfully worked within a team and led projects to completion, showcasing your ability to collaborate effectively.
