At a Glance
- Tasks: Lead and inspire a team of Personal Assistants to deliver exceptional executive support.
- Company: Join Manchester Metropolitan University, a forward-thinking institution at the heart of innovation.
- Benefits: Enjoy 35 days' annual leave, hybrid working, and a comprehensive benefits package.
- Other info: We celebrate diversity and offer flexible working arrangements to support all individuals.
- Why this job: Shape a modern Executive Support service while collaborating with senior leaders.
- Qualifications: Experience in managing PA teams and strong organisational skills are essential.
The predicted salary is between 40000 - 50000 € per year.
Overview
Manchester Metropolitan University is looking for a passionate and experienced Executive Support Team Manager to lead one of our high‑performing Personal Assistant (PA) teams. This is an exciting opportunity to shape how executive support is delivered across the University, working at the heart of senior leadership.
Responsibilities
- Lead and inspire a team of Personal Assistants to deliver outstanding executive support
- Drive excellence in service delivery, ensuring consistency and professionalism
- Manage performance, conduct, and absence in line with University policies
- Plan and prioritise workloads to meet changing business needs
- Support recruitment, onboarding, and development of staff
- Build strong relationships with senior stakeholders
- Identify and implement continuous improvements
About You
You are an experienced people manager with a strong understanding of executive support and a passion for leading teams in fast-paced environments.
Qualifications
- Proven experience managing PA or administrative teams
- Expertise in performance management and employee relations
- Strong understanding of supporting senior leadership
- Excellent organisational, communication, and problem-solving skills
- Ability to lead in a complex, fast-paced environment
Why Join Us
This is your opportunity to shape and lead a modern Executive Support service within a forward-thinking university, working closely with senior leaders and driving innovation across teams.
What We Offer
- 35 days' annual leave (plus bank holidays and Christmas closure)
- Hybrid working
- Comprehensive benefits package
Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.
Team Manager employer: The Manchester Metropolitan University
Manchester Metropolitan University is an exceptional employer that champions a culture of inclusivity and innovation, making it an ideal place for those looking to lead and inspire teams in executive support. With 35 days of annual leave, hybrid working options, and a commitment to professional development, employees are empowered to thrive in a supportive environment that values diversity and fosters growth. Join us to make a meaningful impact at the heart of senior leadership while enjoying a comprehensive benefits package and a vibrant workplace culture.
Contact Detail:
The Manchester Metropolitan University Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Team Manager role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the university's values and recent initiatives. When you walk in, show them you’re not just another candidate; you’re someone who’s genuinely excited about shaping their executive support service.
✨Tip Number 3
Practice your pitch! You need to convey your leadership style and how you can inspire a team of Personal Assistants. Keep it concise but impactful – think of it as your personal brand statement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing PA teams. We want to see how your skills align with the role of Team Manager, so don’t hold back on showcasing your leadership abilities!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your expertise in performance management and employee relations. We love numbers and results, so if you’ve improved team performance or implemented successful initiatives, let us know!
Be Authentic:We’re looking for someone who’s not just qualified but also passionate about leading teams in a fast-paced environment. Don’t be afraid to let your personality shine through in your application – we want to get to know the real you!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at The Manchester Metropolitan University
✨Know Your Team Inside Out
Before the interview, take some time to research the current PA team and their roles. Understanding their strengths and challenges will help you articulate how you can lead and inspire them effectively.
✨Showcase Your Leadership Style
Be ready to discuss your approach to managing teams, especially in fast-paced environments. Share specific examples of how you've motivated your team and driven performance improvements in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle complex situations. Think of scenarios where you've successfully managed conflicts or implemented changes, and be prepared to share these stories.
✨Build Relationships with Stakeholders
Highlight your experience in building strong relationships with senior stakeholders. Discuss how you plan to engage with them and ensure their needs are met while leading your team to deliver outstanding support.
