At a Glance
- Tasks: Lead data-driven projects to enhance student services and improve outcomes.
- Company: Join Manchester Metropolitan University, a diverse and inclusive workplace.
- Benefits: Flexible working arrangements, professional development, and a supportive environment.
- Other info: Be part of a culture that values diversity and promotes equity.
- Why this job: Make a real impact on student success through innovative data insights.
- Qualifications: Experience with data reporting, Power BI, and team leadership.
The predicted salary is between 55000 - 65000 £ per year.
About the Role
We're looking for a collaborative and forward‑thinking Senior Manager to join our Student Services team. In this role, you’ll help shape how we use data and insight to improve services and support better outcomes for our students. Working with colleagues across the University, you’ll lead a joined‑up approach to reporting, systems and process improvement, using data to inform decision‑making at all levels.
You Will Be Responsible For:
- Developing a suite of accessible, user‑friendly reports and dashboards (e.g. Power BI) to support planning and performance across Student Services.
- Working with complex data to identify insights, trends and opportunities for improvement.
- Leading projects to enhance business processes, systems and service delivery.
- Championing good practice in data governance, quality and security.
- Managing a team to deliver administration and operations support for services across the directorate.
About You
- Experience working with data, reporting and Power BI.
- A proven record of project delivery and improving processes or systems.
- The ability to build positive relationships and work in multi‑disciplinary teams.
- An understanding of data governance and information management.
- Experience of supporting and leading teams to improve processes and deliver effective services.
About Student Services
The Student Services Directorate delivers high‑quality, student‑focused support that enables our students to achieve their full potential. We place students at the heart of what we do, support their wellbeing, and ensure they have timely access to a range of professional services including:
- Academic and Study Skills
- Counselling, Mental Health and Wellbeing
- Inclusion and Disability
- Sport
- Student Engagement
- Student Financial Support
- Student Welfare and Pastoral Support
Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.
Senior Manager Business Processes, Data and Reporting in Manchester employer: The Manchester Metropolitan University
Manchester Metropolitan University is an exceptional employer that prioritises inclusivity and employee development, making it a fantastic place for professionals looking to make a meaningful impact in student services. With a strong commitment to flexible working arrangements and a culture that celebrates diversity, employees are empowered to thrive in their roles while contributing to the success of students. The university also offers robust professional growth opportunities, ensuring that team members can enhance their skills and advance their careers in a supportive environment.
Contact Details:
The Manchester Metropolitan University Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager Business Processes, Data and Reporting in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at Manchester Metropolitan University on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by diving deep into the role. Understand how data impacts student services and think of examples from your past that showcase your skills in reporting and process improvement. We want to see your passion for making a difference!
✨Tip Number 3
Show off your Power BI skills! If you have a portfolio of reports or dashboards you've created, bring them along to the interview. Visuals can speak volumes about your capabilities and creativity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at StudySmarter.
We think you need these skills to ace Senior Manager Business Processes, Data and Reporting in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with data, reporting, and project delivery. We want to see how your skills align with the role of Senior Manager in our Student Services team.
Showcase Your Data Skills:Since this role involves working with complex data and tools like Power BI, be sure to include specific examples of how you've used data to drive insights and improvements in your previous roles. We love seeing real-world applications!
Highlight Teamwork and Leadership:We’re looking for someone who can build positive relationships and lead teams effectively. Share stories that demonstrate your ability to collaborate across disciplines and manage projects successfully.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Manchester Metropolitan University
✨Know Your Data Tools
Make sure you’re well-versed in Power BI and any other data tools mentioned in the job description. Familiarise yourself with how to create user-friendly reports and dashboards, as this will likely come up during your interview.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you improved processes or systems. Be ready to discuss your approach, the challenges you faced, and the outcomes. This will demonstrate your ability to lead projects effectively.
✨Build Relationships
Highlight your experience in working within multi-disciplinary teams. Think of specific instances where you built positive relationships with colleagues to achieve a common goal, as collaboration is key in this role.
✨Understand Data Governance
Brush up on your knowledge of data governance and quality management. Be prepared to discuss how you’ve championed good practices in previous roles, as this is crucial for ensuring data security and integrity.
