At a Glance
- Tasks: Support admissions teams and provide excellent service to applicants.
- Company: Join Manchester Metropolitan University, a top-rated institution with a rich history.
- Benefits: Flexible working arrangements, professional development, and a diverse, inclusive culture.
- Other info: Dynamic environment with opportunities for growth and inclusivity.
- Why this job: Make a real impact in education while gaining valuable experience.
- Qualifications: Strong attention to detail and administrative skills; customer service experience preferred.
The predicted salary is between 24000 - 28000 € per year.
Manchester Metropolitan University stands as one of the UK's most inspiring higher education institutions, providing passionate and dedicated individuals the chance to make a significant impact on local, national, and international communities. We have been a pioneer in education since our origins in 1824. A TEF Gold institution and ranked 11th in the National Student Survey (NSS) for student satisfaction by The Times and ranked 33rd in the UK by the Guardian University Guide (2025).
We are looking to appoint a number of Recruitment and Admissions Assistants who will support our admissions teams to deliver an excellent service to our applicants and other stakeholders. Successful candidates will be placed within one of our admissions teams, working as part of our centralised admissions service.
Our Admissions Office Responsibilities
We operate a centralised admissions service, responsible for 100,000 applications to courses across the University each year. Our service consists of 12 equally important sub-teams:
- Undergraduate Admissions Team - 4 x sub-teams
- Postgraduate‑taught Admissions Team - 4 x sub-teams
- Postgraduate Research and Professional Courses Admissions Team - 3 x sub-teams
- Tuition Fee Assessment and Compliance Team
Our teams currently work on a variable‑hybrid basis, with a typical requirement to work in the office 2‑3 days per week.
Role
As a Recruitment And Admissions Assistant (Admissions), You Will:
- Provide a high quality and consistent service to applicants and enquirers and promote a customer‑focused approach within the team.
- Undertake application assessment, making admissions decisions on applications against set‑criteria.
- Work flexibly to support the wider recruitment and admissions team, supporting events and activities, as required.
The ideal candidate
- Exceptional attention to detail and accuracy.
- Excellent administrative skills, ideally with some experience working in a similar role in an education or customer service‑related setting.
- Ability to manage a high volume of work, quickly and consistently.
- Ability to rapidly develop knowledge and understand complex processes.
The contracted place of work for these positions is Manchester, and successful candidates must hold valid permission to work in the UK. Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.
We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria.
Recruitment and Admissions Assistant (Admissions) in Manchester employer: The Manchester Metropolitan University
Manchester Metropolitan University is an exceptional employer, renowned for its commitment to inclusivity and employee development. With a vibrant work culture that values diversity and innovation, staff enjoy flexible working arrangements and access to mentoring programmes, ensuring personal and professional growth. Located in the heart of Manchester, employees are part of a dynamic community dedicated to making a meaningful impact on students and society.
Contact Detail:
The Manchester Metropolitan University Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Recruitment and Admissions Assistant (Admissions) in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Manchester Metropolitan University on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the university's values and recent achievements. Show us that you're not just another candidate; you’re genuinely interested in making an impact in the admissions team!
✨Tip Number 3
Practice common interview questions related to customer service and admissions processes. We want to see how you handle real-life scenarios, so think of examples from your past experiences that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Manchester Met.
We think you need these skills to ace Recruitment and Admissions Assistant (Admissions) in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Recruitment and Admissions Assistant. We want to see how you can contribute to our admissions teams and support our mission!
Show Off Your Attention to Detail:Given the importance of accuracy in this role, be sure to showcase your attention to detail in your application. Whether it’s through your CV or cover letter, we love to see examples of how you've managed complex processes successfully.
Be Personable and Engaging:Remember, we’re looking for someone who can provide a high-quality service to applicants. Use your written application to convey your friendly and approachable nature. Let us know how you’ve excelled in customer service roles before!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Manchester Metropolitan University
✨Know the University Inside Out
Before your interview, take some time to research Manchester Metropolitan University. Familiarise yourself with its history, values, and recent achievements. This will not only show your enthusiasm but also help you align your answers with the university's mission.
✨Highlight Your Customer Service Skills
As a Recruitment and Admissions Assistant, you'll be dealing with applicants and enquirers regularly. Be ready to share specific examples from your past experiences that demonstrate your exceptional customer service skills and how you've handled high-pressure situations.
✨Showcase Your Attention to Detail
Given the role's emphasis on accuracy and detail, prepare to discuss instances where your attention to detail made a difference. Whether it was in administrative tasks or application assessments, concrete examples will illustrate your capability.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. Think about how you would handle various situations related to admissions processes or applicant queries, and practice articulating your thought process clearly.
