At a Glance
- Tasks: Assist with student billing and invoicing while providing top-notch customer service.
- Company: Join Manchester Metropolitan University, a diverse and inclusive workplace.
- Benefits: Enjoy competitive salary, generous holidays, and fantastic development opportunities.
- Other info: Flexible working arrangements and a commitment to inclusivity for all.
- Why this job: Make a difference in students' lives while gaining valuable finance experience.
- Qualifications: Customer service experience and familiarity with financial environments required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an enthusiastic and proactive Finance Assistant to join our Student Billings Team. Our busy team ensures all University invoicing is accurately processed. The team handles a high volume of enquiries from our students and staff and we are looking for someone with the customer service skills and financial knowledge to support these enquiries.
Responsibilities
- Process and adjust tuition invoices for students, sponsors and commercial customers
- Provide advice, guidance and support to students and staff
- Provide a high level of customer service when dealing with staff and students
- Reconcile a range of financial data
Key Attributes
- Enthusiastic, with a high standard of customer service
- Thorough and precise with your approach to work
- Logical and good at problem solving
- Motivated, professional and pro‑active
- Joining a friendly, helpful and hardworking team
Requirements
- Worked within a customer service role dealing with customer enquiries
- Experience of working in a busy financial environment
- The ability to prioritise and manage workload
- Skills in the use of Microsoft Office 365 (Excel, Outlook, Word) and Oracle or similar finance systems
- An understanding of the higher education sector and government funding regulations
Benefits
- We provide development and upskilling opportunities within the team.
- In addition to a competitive salary and an industry‑beating pension scheme, we offer access to a wide variety of benefits and discounts.
- We also offer generous holiday packages, which include 25 days annual leave, plus bank holidays and Christmas closure.
Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.
Finance Assistant – Student Billing & Invoicing in Manchester employer: The Manchester Metropolitan University
Manchester Metropolitan University is an excellent employer, offering a supportive and inclusive work environment for the Finance Assistant role within the Student Billings Team. With a strong focus on employee development, competitive salaries, and generous holiday packages, we prioritise your growth while fostering a culture that celebrates diversity and promotes equity. Our flexible working arrangements and commitment to accessibility ensure that all employees can thrive in their roles, making it a truly rewarding place to work.
Contact Details:
The Manchester Metropolitan University Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Finance Assistant – Student Billing & Invoicing in Manchester
✨Tip Number 1
Get to know the company! Research Manchester Metropolitan University and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role involves handling enquiries from students and staff, think of examples from your past experiences where you've provided excellent service. Be ready to share these during your interview.
✨Tip Number 3
Brush up on your financial knowledge! Familiarise yourself with common invoicing processes and financial systems like Oracle. This will give you a leg up when discussing your qualifications and how you can contribute to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our friendly and hardworking team.
We think you need these skills to ace Finance Assistant – Student Billing & Invoicing in Manchester
Some tips for your application 🫡
Show Your Enthusiasm:We want to see your passion for finance and customer service shine through in your application. Make sure to highlight any relevant experiences that showcase your proactive attitude and enthusiasm for helping students and staff.
Be Precise and Thorough:Attention to detail is key in this role! When filling out your application, ensure that you provide clear and accurate information about your skills and experiences. This will demonstrate your logical approach and thoroughness, which are essential attributes for the Finance Assistant position.
Tailor Your Application:Take a moment to read through the job description carefully and tailor your application to match. Use keywords from the description to show that you understand what we’re looking for and how your background fits perfectly with our needs.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate to take that step!
How to prepare for a job interview at The Manchester Metropolitan University
✨Know Your Numbers
Brush up on your financial knowledge before the interview. Be prepared to discuss your experience with invoicing and financial data reconciliation, as these are key responsibilities for the Finance Assistant role.
✨Customer Service is Key
Since this role involves a lot of interaction with students and staff, think of examples from your past experiences where you provided excellent customer service. Highlight how you handled enquiries and resolved issues effectively.
✨Familiarise Yourself with the Tools
Make sure you're comfortable using Microsoft Office 365 and any finance systems like Oracle. If you have experience with these tools, be ready to share specific instances where you used them to improve efficiency or accuracy in your work.
✨Show Enthusiasm and Proactivity
Demonstrate your enthusiasm for the role and the team during the interview. Share examples of how you've taken initiative in previous roles, whether it was streamlining processes or helping colleagues, to show that you're a proactive team player.
