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- Tasks: Lead a team to create welcoming and safe environments for students and staff.
- Company: Join Manchester Metropolitan University, a vibrant community of over 42,000 people.
- Benefits: Flexible working arrangements, professional development, and a commitment to inclusivity.
- Why this job: Make a visible difference in a dynamic university setting while enhancing campus experiences.
- Qualifications: Strong customer service skills and a positive, can-do attitude.
- Other info: Opportunities for growth in an award-winning Facilities team.
The predicted salary is between 36000 - 60000 £ per year.
A university community of over 42,000 people doesn't look after itself. Behind the scenes, our Facilities team plays a vital role in shaping the day-to-day experience of our staff, students, and visitors — and first impressions truly matter. From welcoming spaces to safe, well-maintained environments, our services help create a campus people are proud to work, study, and visit.
We are now looking to recruit an experienced and passionate Facilities Manager to join our award-winning team. This is an exciting opportunity for someone who is enthusiastic about the Facilities Management profession and motivated by delivering outstanding customer-focused services. You will bring a positive, can-do attitude, a strong background in customer service, and the ability to communicate confidently and effectively at all levels. Remaining calm under pressure and leading by example will be key to your success in this role. Experience within the Higher Education sector would be advantageous, but is by no means essential.
As Facilities Manager, you will lead, organise, coach, and support your team to deliver consistently high standards across a broad range of soft facilities services. You will foster a culture of professionalism, ownership, and pride in place, ensuring that services not only meet operational requirements but also enhance the overall campus experience.
You will be responsible for ensuring your team delivers:
- A highly professional soft facilities service, including cleaning, minor repairs and maintenance, reception and concierge functions, and Health, Safety and Compliance activities
- A proactive, customer-focused approach that puts service users at the heart of everything we do
- A strong pride-in-place culture, continually driving improvements to support key University priorities and strategic agendas
This is a role for a confident, people-focused leader who takes pride in creating welcoming, safe, and well-run environments — and who wants to make a visible difference across a vibrant university community.
To apply: If you have the right attitude, a passion for providing excellent customer service and the skills for this role and would like to join our people and share our ambition, we would love to hear from you. Please submit your CV and covering letter via our application portal.
Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.
We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.
Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.
Facilities Manager in Manchester employer: The Manchester Metropolitan University
Contact Detail:
The Manchester Metropolitan University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Facilities team at the university. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching the university's facilities and services. Show us that you’re genuinely interested in how you can enhance the campus experience. Bring your ideas to the table!
✨Tip Number 3
Practice your communication skills! As a Facilities Manager, you'll need to convey your thoughts clearly and confidently. Try mock interviews with friends or family to get comfortable with articulating your experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us that you’re serious about joining our award-winning team!
We think you need these skills to ace Facilities Manager in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Facilities Management shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating welcoming and safe environments for our university community.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We love seeing how your background aligns with the role, so don’t be shy about showcasing your customer service expertise and leadership qualities!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of what makes you a great fit for the Facilities Manager position.
Apply Through Our Website: Don’t forget to submit your application via our application portal! It’s the best way for us to receive your materials and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Manchester Metropolitan University
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Facilities Manager. Familiarise yourself with the specific services mentioned in the job description, like cleaning and maintenance, and think about how your past experiences align with these tasks.
✨Showcase Your Customer Service Skills
Since this role is all about delivering outstanding customer-focused services, be ready to share examples of how you've successfully handled customer interactions in the past. Highlight any situations where you went above and beyond to ensure satisfaction.
✨Demonstrate Leadership Qualities
As a Facilities Manager, you'll need to lead and support your team. Prepare to discuss your leadership style and provide examples of how you've motivated and coached others in previous roles. This will show that you're not just a manager, but a true leader.
✨Emphasise Your Problem-Solving Skills
In a fast-paced environment like a university, challenges will arise. Be prepared to talk about times when you've remained calm under pressure and effectively resolved issues. This will demonstrate your ability to handle the demands of the role.
