At a Glance
- Tasks: Lead a team in providing first response to security incidents and ensuring safety on campus.
- Company: Join Manchester Metropolitan University’s dedicated Security Service team.
- Benefits: Flexible working arrangements, professional development, and a supportive, inclusive environment.
- Other info: Great opportunity for personal growth and to work in a diverse team.
- Why this job: Make a real difference by ensuring the safety and well-being of your fellow students.
- Qualifications: Strong communication skills and a customer-focused attitude are essential.
The predicted salary is between 30000 - 40000 £ per year.
The MMU Security Service is an exceptional service, delivered with pride and professionalism. It is provided by four teams covering the security role 24/7. Each team has a Supervisor and a Duty Manager, who report to the CSOM, who in turn reports to the Head of Service (HoS).
The Security team provides a first response to all security incidents across the MMU estate, including (but not limited to) first aid requests, building lockdowns and unlocking, supporting events, report writing, investigations and welfare support, among many other duties.
Although this post is security related, we are not necessarily seeking individuals with previous experience in the sector. Our preference is to appoint someone with the right customer-focused ethos and experience of working within teams to deliver first-class customer care. One of the most important aspects of this role is providing a first response to emergencies and safety and welfare-related incidents. As such, we are looking for an individual who is calm under pressure, caring and compassionate.
Reporting to the Campus Security Supervisor at the start of each shift, you will be briefed on expectations for the shift and zone and deployed to your allocated area. You will be expected to respond to security-related tasks using your own initiative and skills to ensure the best possible service is provided to all stakeholders.
We are looking for enthusiastic and proactive colleagues who ideally have the ability to continue moving the Security Service forward, leading and motivating not only your own team but others as well. You will have strong communication and interpersonal skills and be able to demonstrate ownership of your workload, delegate daily tasks across the team and have excellent organisational skills.
If you would like to apply, please take the time to consider the essential criteria in the job description and provide a CV and a covering letter demonstrating your suitability for the role.
Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.
We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.
Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.
Campus Security Captain: Calm First Responder & Team Leader in Manchester employer: The Manchester Metropolitan University
Manchester Metropolitan University is an outstanding employer that prioritises a culture of inclusivity and professional growth. With a commitment to flexible working arrangements and a focus on employee well-being, the Campus Security team fosters a supportive environment where individuals can thrive while ensuring the safety and security of the university community. Join us to be part of a dedicated team that values diversity and empowers its members to lead with compassion and professionalism.
Contact Details:
The Manchester Metropolitan University Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Campus Security Captain: Calm First Responder & Team Leader in Manchester
✨Tip Number 1
Get to know the MMU Security Service inside out! Familiarise yourself with their values and the specific duties of the Campus Security Captain role. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their exceptional team.
✨Tip Number 2
Practice your calmness under pressure! Since this role requires a first response to emergencies, think of scenarios where you’ve had to stay composed. Share these experiences during your interview to demonstrate your ability to handle stressful situations effectively.
✨Tip Number 3
Show off your teamwork skills! The job is all about collaboration, so be ready to discuss how you've worked well in teams before. Highlight any leadership experiences too, as they’ll want someone who can motivate others and keep the service moving forward.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the MMU Security Service. Good luck!
We think you need these skills to ace Campus Security Captain: Calm First Responder & Team Leader in Manchester
Some tips for your application 🫡
Know the Role:Before you start writing, take a good look at the job description. Make sure you understand what being a Campus Security Captain is all about. Highlight your customer-focused ethos and any relevant team experience in your application.
Tailor Your CV:Don’t just send out the same CV for every job. Tailor it to this role! Emphasise your communication skills, ability to stay calm under pressure, and any leadership experience. We want to see how you can contribute to our exceptional service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Campus Security Captain role. Share specific examples of how you've handled emergencies or led a team, and don’t forget to show your passion for providing first-class customer care.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Manchester Metropolitan University
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Campus Security Captain. Familiarise yourself with the key duties like first response to emergencies and team leadership. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer-Focused Ethos
Since the role emphasises customer care, think of examples from your past experiences where you've provided excellent service or support. Be ready to discuss how you can bring that same caring and compassionate approach to the security team.
✨Demonstrate Calmness Under Pressure
Given the nature of the job, it's crucial to convey that you can remain calm during emergencies. Prepare to share specific instances where you've successfully managed stressful situations, highlighting your ability to think clearly and act decisively.
✨Highlight Team Leadership Skills
As a Campus Security Captain, you'll need to lead and motivate your team. Think about times when you've taken charge or delegated tasks effectively. Be prepared to discuss your leadership style and how you plan to inspire others to deliver top-notch service.
