Campus Facilities Manager - Hybrid & Customer-Centric in Manchester
Campus Facilities Manager - Hybrid & Customer-Centric

Campus Facilities Manager - Hybrid & Customer-Centric in Manchester

Manchester Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the facilities team to ensure top-notch service in a vibrant university setting.
  • Company: A leading UK university committed to excellence and community.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real difference by creating safe and welcoming spaces for students and staff.
  • Qualifications: Strong leadership and customer service skills; higher education experience is a bonus.
  • Other info: Join a dynamic team dedicated to enhancing the university experience.

The predicted salary is between 36000 - 60000 £ per year.

A leading UK university is seeking a Facilities Manager to join their team. The role involves leading the facilities team to maintain high service standards in customer-focused facilities management. Applicants should have strong leadership skills and a background in customer service, with experience in the higher education sector being a plus. The position promises an exciting opportunity to create safe, welcoming environments for the university community.

Campus Facilities Manager - Hybrid & Customer-Centric in Manchester employer: The Manchester Metropolitan University

As a leading UK university, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and professional growth. Our Facilities Manager role offers the chance to make a meaningful impact within a supportive environment, where innovation and collaboration are encouraged, and employees are provided with ample opportunities for development and advancement in the higher education sector.
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Contact Detail:

The Manchester Metropolitan University Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Campus Facilities Manager - Hybrid & Customer-Centric in Manchester

✨Tip Number 1

Network like a pro! Reach out to your connections in the higher education sector and let them know you're on the hunt for a Campus Facilities Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've led teams to success in customer service. This will help them see you as the perfect fit for maintaining high service standards.

✨Tip Number 3

Prepare for interviews by researching the university's facilities and their approach to customer service. Tailor your answers to show how your experience aligns with their values and how you can contribute to creating safe, welcoming environments.

✨Tip Number 4

Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills and aspirations. Plus, it shows you're serious about joining the team!

We think you need these skills to ace Campus Facilities Manager - Hybrid & Customer-Centric in Manchester

Leadership Skills
Customer Service
Facilities Management
Higher Education Sector Experience
Team Management
Service Standards Maintenance
Communication Skills
Problem-Solving Skills
Safety Management
Adaptability
Organisational Skills

Some tips for your application 🫡

Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully led teams in the past, especially in customer-focused environments.

Emphasise Customer Service Experience: Since this role is all about creating welcoming environments, let us know about your background in customer service. Share specific examples of how you've gone above and beyond for customers.

Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Show us why you’re the perfect fit for our Facilities Manager role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at The Manchester Metropolitan University

✨Know the University Inside Out

Before your interview, take some time to research the university's values, mission, and recent developments. Understanding their customer service ethos and how they maintain their facilities will help you tailor your responses and show that you're genuinely interested in contributing to their community.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated your team to achieve high service standards, especially in a customer-centric environment. This will demonstrate your capability to lead the facilities team effectively.

✨Emphasise Customer Service Experience

Since the role is heavily focused on customer service, be ready to discuss specific instances where you've gone above and beyond for customers. Share how you handled challenges and ensured satisfaction, as this will resonate well with the interviewers looking for a customer-focused mindset.

✨Prepare Questions That Matter

Think of insightful questions to ask at the end of your interview. Inquire about the university's future plans for facilities management or how they measure success in customer satisfaction. This shows your enthusiasm for the role and helps you gauge if the university aligns with your values.

Campus Facilities Manager - Hybrid & Customer-Centric in Manchester
The Manchester Metropolitan University
Location: Manchester
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