At a Glance
- Tasks: Own the ServiceNow platform roadmap and backlog, shaping scalable solutions.
- Company: Join a forward-thinking organisation focused on innovation and collaboration.
- Benefits: Generous pension, 24 days holiday, and opportunities for professional growth.
- Other info: Dynamic role with a focus on outcomes and career advancement.
- Why this job: Make a real impact by improving team operations and simplifying processes.
- Qualifications: Experience in ServiceNow and strong stakeholder engagement skills.
The predicted salary is between 55000 - 65000 € per year.
Responsibilities
- Own the platform roadmap and backlog, ensuring it reflects real priorities rather than just incoming demand.
- Work closely with engineering and architecture to shape scalable and maintainable solutions.
- Engage with stakeholders across technology, HR, and operations to help them understand trade-offs, constraints, and what good looks like.
- Encourage better ways of working and a stronger focus on outcomes over activity.
- Help shape how ServiceNow is used across the organisation, simplifying messy areas, improving team operations, and making the platform genuinely valuable.
- Build a platform that works properly at scale.
Qualifications
- Experience working in a ServiceNow environment (e.g. ITSM, ITOM, HRSD), ideally as a Product Owner, Technical BA or similar.
- Strong understanding of how the platform fits together: workflows, integrations, and dependencies.
- Comfortable working with engineers and architects without needing to be hands-on in configuration.
- Experience owning backlogs and making prioritisation decisions in an Agile environment.
- Ability to engage stakeholders at different levels and challenge constructively when needed.
- A focus on outcomes, ensuring features improve something.
Nice to Have
- Experience in more complex or multi-site organisations.
- Exposure to platform governance, standardisation, or transformation work.
- Background in system analysis, technical business analysis, or similar.
Benefits
- Generous pension up to 10% contribution.
- 24 days holiday plus.
Technical Product Owner - ServiceNow employer: The Manchester Airports Group
As a Technical Product Owner at our company, you'll thrive in a dynamic environment that prioritises innovation and collaboration. We offer a generous pension scheme, 24 days of holiday, and a culture that fosters professional growth and development, ensuring you have the tools and support to excel in your role. Join us in shaping the future of ServiceNow across the organisation, where your contributions will make a meaningful impact.
Contact Detail:
The Manchester Airports Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Product Owner - ServiceNow
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Technical Product Owner role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to ServiceNow. We suggest you come armed with examples of how you've tackled prioritisation and stakeholder engagement in the past. Show them you’re not just about features, but real outcomes!
✨Tip Number 3
Don’t forget to research the company culture! Understanding how they operate can give you an edge in interviews. We want you to align your values with theirs, especially when it comes to improving team operations and simplifying processes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our platform. Let’s get you on that roadmap to success!
We think you need these skills to ace Technical Product Owner - ServiceNow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Technical Product Owner role. Highlight your experience in ServiceNow and any relevant Agile practices to show us you’re the right fit.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about the role and how your background makes you a great candidate. Don’t just repeat your CV; give us insights into your thought process and how you approach problem-solving.
Showcase Your Stakeholder Engagement Skills:In your application, emphasise your ability to engage with stakeholders at various levels. Share examples of how you've navigated trade-offs and constraints in past roles to demonstrate your understanding of what good looks like.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at The Manchester Airports Group
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Understand the key features like ITSM, ITOM, and HRSD, and be ready to discuss how they fit together. This will show that you’re not just familiar with the platform but can also think critically about its applications.
✨Prioritisation is Key
Be prepared to talk about your experience with backlog management and prioritisation in an Agile environment. Think of specific examples where you had to make tough decisions about what to focus on and how those choices impacted the team and the product.
✨Engage Stakeholders Effectively
Show that you can communicate with stakeholders at all levels. Prepare examples of how you've helped different teams understand trade-offs and constraints. Highlight your ability to challenge constructively while keeping everyone aligned on outcomes.
✨Focus on Outcomes, Not Just Features
During the interview, emphasise your commitment to delivering value rather than just ticking boxes. Share instances where you’ve improved processes or outcomes through your work, demonstrating that you understand the bigger picture and the importance of a scalable platform.
