At a Glance
- Tasks: Manage security and soft services for a world-class design museum.
- Company: Join the Design Museum, a leading cultural destination in Kensington.
- Benefits: Enjoy 25 days leave, flexible working, and staff discounts.
- Other info: Opportunity to work in a dynamic environment with a commitment to sustainability.
- Why this job: Be part of a team that ensures safety and enhances visitor experiences.
- Qualifications: Experience in security or facilities management with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
The Design Museum is one of the world's leading museums dedicated to contemporary design in all its forms, from architecture and fashion to graphics, product and industrial design. Founded by Sir Terence Conran in 1989, the museum has grown from a pioneering gallery in the basement of the V&A to a global cultural destination welcoming over a million visitors annually. Their vision is bold: a world in which design enables this planet and its inhabitants to thrive. As a registered charity, the Design Museum champions the transformative potential of design through exhibitions, learning programmes and partnerships that inspire, challenge and empower.
MRG are delighted to be partnering with the Design Museum to appoint an Estates Services Manager, a pivotal role in ensuring the smooth operation and security of the Design Museum's iconic Grade II* listed building in Kensington. Reporting to the Head of Estates, this hands-on position oversees the delivery of security and soft services, ensuring a safe, clean and welcoming environment for staff and visitors.
Key responsibilities include:
- Managing security operations and systems, including CCTV, alarms and access control, in collaboration with contracted service partners.
- Overseeing soft services contracts such as cleaning, waste management and pest control, ensuring high standards and cost-effective delivery.
- Developing and implementing emergency response plans and supporting business continuity.
- Working closely with internal teams to support exhibitions, commercial events and front-of-house operations.
- Monitoring health and safety compliance, conducting risk assessments and implementing measures to mitigate risks.
- Supporting sustainability initiatives, including waste reduction and environmental best practice.
About you:
You'll bring demonstrable experience in security, estates or facilities management, with strong technical knowledge and a proactive, detail-oriented approach. You will have experience managing external contractors and delivering operational excellence in a high-footfall environment. Excellent communication and stakeholder management skills are essential, alongside a commitment to safety, service and sustainability.
The Design Museum offers a competitive benefits package, including:
- 25 days annual leave (plus bank holidays and Christmas Eve)
- Defined contribution pension scheme (8% total contributions)
- Flexible and hybrid working arrangements
- Season ticket and tenancy deposit loans
- Cycle to work scheme
- Free entry to UK museums and galleries
- Staff discounts and development opportunities
- Enhanced maternity and paternity leave
- Employee assistance programme
Application process:
For a confidential discussion, please contact our advisor Rob Cullum of The Management Recruitment Group. The Management Recruitment Group has been exclusively retained for this campaign. All direct and third-party applications will be forwarded to them. Applications should consist of an up-to-date CV and a supporting statement outlining your suitability and motivations for applying for this position.
Estates & Security Manager for a Top Cultural Venue employer: The Management Recruitment Group
The Design Museum is an exceptional employer, offering a vibrant work culture that champions creativity and innovation in the heart of Kensington. With a commitment to employee growth through development opportunities and a competitive benefits package, including flexible working arrangements and generous leave policies, the museum fosters a supportive environment where staff can thrive while contributing to a globally recognised cultural institution dedicated to the transformative power of design.
Contact Details:
The Management Recruitment Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Estates & Security Manager for a Top Cultural Venue
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to the Design Museum. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by researching the museum's recent exhibitions and initiatives. Show us that you're not just interested in the role but also passionate about what the Design Museum stands for.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your enthusiasm for design and security show!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Estates & Security Manager for a Top Cultural Venue
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Estates & Security Manager role. Highlight relevant experience in security and facilities management, and don’t forget to showcase your technical knowledge and proactive approach!
Craft a Compelling Supporting Statement:Your supporting statement is your chance to shine! Clearly outline why you’re the perfect fit for this position, focusing on your motivations and how your skills align with the Design Museum's vision.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects your ability to engage with stakeholders. Use clear and concise language to demonstrate your communication prowess.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out!
How to prepare for a job interview at The Management Recruitment Group
✨Know the Venue Inside Out
Before your interview, make sure you research the Design Museum thoroughly. Familiarise yourself with its history, current exhibitions, and its mission. This will not only show your genuine interest but also help you connect your experience to their vision during the conversation.
✨Highlight Relevant Experience
When discussing your background, focus on your experience in security and facilities management. Be ready to share specific examples of how you've successfully managed security operations or worked with contractors in high-footfall environments. Tailor your stories to reflect the responsibilities outlined in the job description.
✨Demonstrate Your Proactive Approach
The role requires a detail-oriented and proactive mindset. Prepare to discuss how you've implemented safety measures or improved operational processes in previous roles. Use concrete examples to illustrate your problem-solving skills and commitment to maintaining a safe and welcoming environment.
✨Engage with Questions
At the end of the interview, don’t shy away from asking insightful questions. Inquire about the museum's sustainability initiatives or how they handle emergency response plans. This shows your enthusiasm for the role and helps you gauge if the organisation aligns with your values.
