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- Tasks: Manage security and soft services for a world-renowned design museum.
- Company: The Design Museum, a global cultural destination in Kensington.
- Benefits: 25 days leave, flexible working, staff discounts, and development opportunities.
- Other info: Dynamic role with a commitment to sustainability and safety.
- Why this job: Join a team that champions design and makes a real impact on visitor experiences.
- Qualifications: Experience in security or facilities management with strong communication skills.
The predicted salary is between 42430 - 42430 £ per year.
The Design Museum is one of the world’s leading museums dedicated to contemporary design in all its forms, from architecture and fashion to graphics, product and industrial design. Founded by Sir Terence Conran in 1989, the museum has grown from a pioneering gallery in the basement of the V&A to a global cultural destination welcoming over a million visitors annually. Their vision is bold: a world in which design enables this planet and its inhabitants to thrive. As a registered charity, the Design Museum champions the transformative potential of design through exhibitions, learning programmes and partnerships that inspire, challenge and empower.
MRG are delighted to be partnering with the Design Museum to appoint an Estates Services Manager, a pivotal role in ensuring the smooth operation and security of the Design Museum’s iconic Grade II* listed building in Kensington. Reporting to the Head of Estates, this hands-on position oversees the delivery of security and soft services, ensuring a safe, clean and welcoming environment for staff and visitors.
Key responsibilities include:
- Managing security operations and systems, including CCTV, alarms and access control, in collaboration with contracted service partners.
- Overseeing soft services contracts such as cleaning, waste management and pest control, ensuring high standards and cost-effective delivery.
- Developing and implementing emergency response plans and supporting business continuity.
- Working closely with internal teams to support exhibitions, commercial events and front-of-house operations.
- Monitoring health and safety compliance, conducting risk assessments and implementing measures to mitigate risks.
- Supporting sustainability initiatives, including waste reduction and environmental best practice.
About you:
You’ll bring demonstrable experience in security, estates or facilities management, with strong technical knowledge and a proactive, detail-oriented approach. You will have experience managing external contractors and delivering operational excellence in a high-footfall environment. Excellent communication and stakeholder management skills are essential, alongside a commitment to safety, service and sustainability.
The Design Museum offers a competitive benefits package, including:
- 25 days annual leave (plus bank holidays and Christmas Eve)
- Defined contribution pension scheme (8% total contributions)
- Flexible and hybrid working arrangements
- Season ticket and tenancy deposit loans
- Cycle to work scheme
- Free entry to UK museums and galleries
- Staff discounts and development opportunities
- Enhanced maternity and paternity leave
- Employee assistance programme
Application process:
For a confidential discussion, please contact our advisor Rob Cullum of The Management Recruitment Group. The Management Recruitment Group has been exclusively retained for this campaign. All direct and third-party applications will be forwarded to them. Applications should consist of an up-to-date CV and a supporting statement outlining your suitability and motivations for applying for this position.
Estates Services Manager (Security and Soft Services) in Abingdon employer: The Management Recruitment Group
Contact Detail:
The Management Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Services Manager (Security and Soft Services) in Abingdon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to the Design Museum. A friendly chat can open doors that a CV alone might not.
✨Tip Number 2
Prepare for interviews by researching the museum's recent exhibitions and initiatives. Show us you’re genuinely interested in their mission and how your skills can contribute to their vision.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your passion for design and service come across!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Estates Services Manager (Security and Soft Services) in Abingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Estates Services Manager role. Highlight your experience in security and facilities management, and don’t forget to mention any relevant projects or achievements that showcase your skills.
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Clearly outline why you’re the perfect fit for this position. Use specific examples from your past experiences that align with the key responsibilities mentioned in the job description.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear, concise language and structure your documents well. This will demonstrate your ability to communicate effectively right from the start.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to the right people and stands out in the crowd!
How to prepare for a job interview at The Management Recruitment Group
✨Know Your Stuff
Make sure you brush up on your knowledge of security operations and soft services. Familiarise yourself with the latest trends in facilities management, especially in high-footfall environments like museums. This will show that you're not just interested in the role but also passionate about the industry.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed security systems or external contractors. Highlight any instances where you improved operational efficiency or enhanced safety measures. This will help demonstrate your hands-on experience and proactive approach.
✨Communicate Clearly
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly and confidently. Be ready to discuss how you've effectively managed stakeholders in previous positions, as this will be crucial for collaborating with internal teams and service partners.
✨Emphasise Sustainability
The Design Museum values sustainability, so be prepared to discuss your commitment to environmental best practices. Share any initiatives you've been involved in that focus on waste reduction or sustainability, as this aligns perfectly with their vision and will set you apart from other candidates.