At a Glance
- Tasks: Lead and manage a large facilities team, ensuring top-notch service delivery.
- Company: Public sector organisation focused on excellence in facilities management.
- Benefits: Competitive daily rate, opportunity for permanent role, and impactful leadership experience.
- Other info: Interim role for 3-6 months with potential for permanent position.
- Why this job: Make a real difference in a dynamic environment while leading a dedicated team.
- Qualifications: Proven leadership in facilities management and strong customer service focus.
Our client is a public sector organisation who are seeking an Interim Head of FM to join their large in-house facilities team. They are looking for a senior FM professional to operationally lead and manage the day to day delivery of a wide range of facilities management services including all aspects of soft FM/customer facing service lines such as reception, security, grounds, portering and cleaning. Total team of c.150 staff.
Summary of Key Responsibilities
- Creating a culture of service excellence
- Management of operational performance across their in-house teams and contracted suppliers ensuring adherence to SLA’s and KPI’s
- Departmental leadership including the mentoring and training of staff
- Change management and transformation
Person Specification
The successful post holder will possess a significant background in leading the delivery of best in class facilities services across a similar large multi-site operation with a focus on delivering high levels of customer service. In addition to developed leadership ability within a comparable collegiate and collaborative environment, you will also possess strong commercial and contract management acumen. They are seeking a high energy individual with a can do approach who excels in ‘making a difference’. This is an interim assignment for c.3-6 months whilst they make a substantive appointment which the interim candidate is welcome to apply for. The post will commence ASAP.
Interim Head of Facilities employer: The Management Recruitment Group (MRG)
As a public sector organisation, we pride ourselves on fostering a collaborative and supportive work culture that values service excellence and employee development. Our Interim Head of Facilities role offers the opportunity to lead a dedicated team of around 150 staff, with a focus on mentoring and transformation, all while contributing to meaningful public service. With competitive daily rates and the potential for a permanent position, this is an excellent opportunity for professionals looking to make a significant impact in facilities management.
Contact Detail:
The Management Recruitment Group (MRG) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Interim Head of Facilities
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on the perfect interim role.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of service excellence and operational performance. Be ready to share examples of how you've led teams and improved customer service in previous roles.
✨Tip Number 3
Show off your leadership skills! During interviews, highlight your experience in mentoring and training staff. They want someone who can inspire their team and drive change, so make sure you convey that energy!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of great opportunities waiting for you, and applying directly can give you a better chance of landing that dream job in facilities management.
We think you need these skills to ace Interim Head of Facilities
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your leadership experience in facilities management and any relevant achievements that showcase your ability to deliver excellent customer service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Interim Head of FM role. Share specific examples of how you've led teams and improved service delivery in previous roles.
Showcase Your Change Management Skills:Since this role involves change management and transformation, be sure to mention any relevant experiences where you've successfully managed change. We want to see how you can make a difference in our facilities team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at The Management Recruitment Group (MRG)
✨Know Your Facilities Management Inside Out
Make sure you brush up on your knowledge of facilities management, especially in areas like soft FM services. Be ready to discuss how you've successfully led teams in similar environments and delivered excellent customer service.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in mentoring and training staff. Think about times when you've transformed a team or improved operational performance, as this will resonate with what they're looking for.
✨Understand the Importance of SLAs and KPIs
Familiarise yourself with service level agreements and key performance indicators relevant to facilities management. Be prepared to discuss how you've ensured adherence to these metrics in past roles, as this is crucial for the position.
✨Bring Your Energy and Can-Do Attitude
This role requires a high-energy individual who can make a difference. During the interview, let your enthusiasm shine through and share specific instances where your proactive approach has led to positive outcomes in your previous positions.
