Interim Voids Manager
6 months
West Midlands
c £300 - £400 per day
MRG is exclusively partnering with a well-established Housing Association in the West Midlands to appoint an Interim Voids Manager during a period of organisational transformation and service improvement.
This is an excellent opportunity for an experienced housing professional to lead the voids service, driving performance, reducing re-let times, improving customer outcomes, and ensuring homes are brought back into use efficiently and cost-effectively.
The Role
Reporting into the senior housing leadership team, you will:
- Lead and manage the voids and lettings turnaround function.
- Drive improvements in void turnaround performance and letting times.
- Oversee contractor and internal delivery performance.
- Identify process efficiencies and embed best practice across the service.
- Monitor budgets and ensure value for money.
- Produce performance reports and action plans for senior stakeholders.
- Work collaboratively with asset management, repairs, housing management and customer service teams.
About You
We are seeking an individual who can demonstrate:
- Significant experience managing voids services within a housing association, local authority or social housing environment.
- A proven track record of improving void turnaround times and service performance.
- Strong operational leadership and stakeholder management skills.
- Experience managing contractors and repairs-related services.
- The ability to quickly assess challenges and implement practical solutions.
- Excellent performance management and data analysis capabilities.
MRG is a leading executive search and interim management consultancy working across housing, public services and the not-for-profit sector. This assignment is being managed exclusively by MRG.
Interim Voids Manager employer: The Management Recruitment Group Careers
The University of Bedfordshire is an exceptional employer, offering a dynamic and inclusive work environment that fosters professional growth and innovation. As part of our commitment to the 'Transforming Bedfordshire' Strategy, employees benefit from engaging in meaningful projects that directly impact our vibrant academic community, while enjoying a culture that values diverse perspectives and collaboration. With a focus on strategic development and operational excellence, this role provides a unique opportunity to lead change in a supportive atmosphere dedicated to sustainability and inclusivity.
Contact Details:
The Management Recruitment Group Careers Recruitment Team
