Food and Beverage Assistant Full and Part time opportunities available

Based in Belfast, The Malone Hotel is seeking passionate and service-oriented Food and Beverage Assistants to join our growing team. Ideal candidates will deliver exceptional dining experiences by providing outstanding service, ensuring guest satisfaction, and maintaining high standards for food and beverages. This is an excellent opportunity for anyone looking to advance their career in hospitality! About The Role Key Responsibilities: Greet guests warmly and ensure an outstanding dining experience. Take and serve food and beverage orders accurately and efficiently. Provide menu recommendations and upsell where appropriate. Handle guest inquiries and complaints professionally, ensuring quick resolution. Prepare and serve beverages, including cocktails, wine, and coffee, as per hotel standards. Assist in setting up dining areas, ensuring tables are properly arranged and stocked. Maintain cleanliness and hygiene in dining areas and bar sections. Follow food safety and sanitation guidelines strictly. Work closely with kitchen and bar staff to ensure timely service. Assist in inventory checks and stock replenishment. Support event catering and private dining experiences when required. Essential Criteria: Previous experience in food and beverage service, preferably in a boutique hotel or fine dining setting. Excellent communication and customer service skills. Strong knowledge of food and beverage pairings, cocktails, and hospitality trends. Ability to multitask and work in a fast-paced environment. Flexibility to work weekends, holidays, and evening shifts. Company Benefits: As an award-winning, family-owned hotel, we offer our staff the chance to become “part of the family!” Your employee benefits will include the following: Competitive salary and performance-based bonuses. Internal growth and professional development opportunities. 28 days\’ holiday for full-time staff. Departmental incentives include employee discounts on hotel stays and dining. Free parking. Discounted friends and family rates. This job description is not exhaustive; therefore, the job holder may be required, from time to time, to perform additional tasks as requested by the Hotel Management. In addition, we also reserve the right to enhance the criteria at the shortlisting stage. Please ensure your CV is up to date, as this is required for the interview process. Sponsorship for this role is not offered . Applications requiring sponsorship will not be considered. Interviews may take place before the job advertisement closes. Submit your application promptly, as the role may close early if a suitable candidate is appointed. In addition, we also reserve the right to enhance the criteria at the shortlisting stage. Required Criteria A good level of spoken English is essential Highly responsible – Treat people really well – Openness, trust and understanding – The highest standards – Perseverance and enjoyment – One step ahead – Flexibility Internal development and progression is key to our success, having been in business for 30 years. Company Benefits We believe everyone has the right to grow and develop and we actively encourage those who want to make a career in hospitality, with internal and external training. Employees have the opportunity to enjoy a variety of benefits whilst working at The Malone Hotel. Vacation, Paid time off, Performance bonuses, Retirement plan and/or pension, Office perks, Employee development programs, Free parking, Open office, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition, Progression opportunities Salary £11.44 per hour